Night Auditor

Hotel Genevieve • Louisville, KY

10d

About The Position

The Night Auditor maximizes revenue and creates value by providing excellent customer service. The role includes effective reservation sales, handling guest accounts accurately and efficiently, and assisting throughout the guest experience, including check-in, check-out, and problem resolution. This is an overnight shift, with hours ranging from 10 p.m.–6 a.m. or 11 p.m.–7 a.m.

The position also performs financial and statistical audits, reconciles reports and credit-card transactions, prepares and distributes daily and month-end reports, and completes required data-processing functions. The Night Auditor must prioritize work to meet deadlines, keep management informed of unusual operational or financial events, and respond to governmental inquiries.

Olympia Hospitality describes itself as a values-driven, family-first organization focused on employee health, wellness, and professional and personal support. Benefits and additional benefits may vary by property location.

Requirements

• Provide a high level of customer service and communicate effectively with guests and team members.
• Follow instructions and learn quickly.
• Pay attention to detail and maintain composure under pressure.
• Demonstrate proficiency in keyboarding and computer technology, including email, MS Word, Excel, and other hotel-related systems.
• Have an aptitude for numbers and data analysis.
• Have knowledge of or experience with accounting principles.
• High school diploma and/or equivalent work experience.
• Be able to walk, stand, and key in data for extended periods.

Nice To Haves

• Prior customer-service or hospitality experience is preferred.

Responsibilities

• Perform guest-service functions, including checking guests in and out, taking reservations, and handling wake-up calls.
• Audit and reconcile financial and statistical reports.
• Prepare and distribute required daily reports, including Daily Operating Reports, discount-program reports, and tax reports, according to hotel standards.
• Prepare and distribute month-end reports.
• Audit, reconcile, consolidate, and transmit credit-card transactions in a timely manner.
• Prioritize job functions to meet deadlines.
• Perform required daily, weekly, monthly, and annual data-processing system functions.
• Keep management informed of unusual operational or financial events and deviations from policies or procedures.
• Respond to governmental inquiries upon receipt.
• Be willing to cross-train in other accounting or hotel-related areas.
• Work with and understand financial information and data, and perform basic arithmetic functions.

Benefits

• Employer contribution of up to 80% toward individual health plans.
• Affordable dental and vision insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• 401(k) plan with a discretionary yearly match.
• Paid group term life insurance for select positions.
• Short-term disability coverage with 50% shared cost.
• Option to purchase additional employee-paid life insurance.
• Robust paid time off (PTO) plan.
• Seven paid holidays.
• Earned wage access program.
• Employee Assistance Program (EAP).
• Sober support network and recovery-friendly workplace.
• Exclusive hotel travel discounts.
• Additional benefits may be available depending on property location.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED