Night Auditor

Hotel Indigo Dallas Downtown • Dallas, TX

7d

About The Position

The Night Auditor oversees front desk duties at a hotel or other hospitality establishment during the night shift. The role helps guests check in and out, reviews guest payments and details from the day shift to confirm payment for stays and additional requests, and serves as a point of communication for guest needs. The position also supports guest satisfaction and audits, balances, and reports hotel cash and credit transactions in accordance with established policies and procedures.

Requirements

• Customer service experience is required.
• Experience handling cash and credit card procedures and applying math concepts.
• Outstanding verbal and written communication skills.
• Attention to detail and organizational skills.

Nice To Haves

• Previous hospitality experience preferred.

Responsibilities

• Handle guest check-ins and check-outs efficiently and in a friendly, professional manner.
• Assist guests and resolve guest challenges to ensure guest satisfaction.
• Accurately conduct cash handling and credit card processing activities.
• Audit, balance, and report cash and credit transactions, including checks, deposits, charges, promotional materials, and postings, in accordance with established policies and procedures.
• Perform other job-related duties as assigned.

Benefits

• Health insurance for full-time employees
• Dental insurance for full-time employees
• Vision insurance for full-time employees
• Paid time off for full-time and part-time employees
• 401(k) plan with company match for full-time and part-time employees
• Hotel discounts for full-time and part-time employees
• Paid holidays for full-time employees
• Early access to earned wages for full-time and part-time employees

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed