Night Auditor/Night Laundry

Concord Hospitality Enterprises•Madison Heights, MI

About The Position

Concord Hospitality is seeking a dependable, service-oriented Night Auditor to provide excellent guest service during the late shift. The role handles front desk operations, monitors hotel activity, and supports smooth nighttime business processes while maintaining a safe environment for guests and staff. It requires independence, attention to detail, and a proactive approach. Laundry must also be completed during the shift. The position is suited to someone with a professional, customer-service-oriented approach who is dependable, responsible, and able to work independently. Previous hotel front desk or hospitality experience is preferred.

Requirements

  • Strong attention to detail and organizational skills.
  • Dependable and responsible, with the ability to work independently.
  • Professional and customer-service oriented.

Nice To Haves

  • Previous hotel front desk or hospitality experience.

Responsibilities

  • Process credit card transactions and daily revenue for the restaurant, events, and lounge.
  • Handle the phone system, reservations, and guest inquiries.
  • Perform guest check-in and check-out procedures.
  • Verify, balance, and review hotel room availability and transactions.
  • Prepare folios for departing guests.
  • Maintain the lobby and all common areas; complete laundry during the shift.
  • Monitor hotel safety and emergency procedures during the night shift.

Benefits

  • Competitive wages
  • Medical, dental, and vision plans
  • Life insurance and short- and long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities
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