Night Auditor

Crestview Management, LLC • Atlanta, GA

3h • Onsite

About The Position

The Night Auditor is responsible for assisting guests in a sincere and courteous manner, registering and processing guests promptly upon arrival and departure, and verifying that all charges to guest accounts made during the day are correct. This role also involves demonstrating a working knowledge of all hotel services and facilities, completing all credit card transmittal, direct bills, and no-show billings for the day, and preparing all daily, monthly, and yearly reports required by the property. The Night Auditor will use sales techniques to effectively sell the property, answer telephone calls professionally, and understand and apply all hotel safety and security procedures. This position requires keeping the immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Key responsibilities include check-in, checkout, selling skills, computer operation, telephones, and tasks at the front desk. Additionally, the Night Auditor is responsible for maintaining supplies for the hotel gift shop and handling cash.

Requirements

• Hotel Experience: 1 year (Required)

Nice To Haves

• Night audit: 1 year (Preferred)
• Marriott: 1 year (Preferred)
• High school or equivalent (Preferred)

Responsibilities

• Assisting guests in a sincere and courteous manner
• Registering and processing guests promptly upon arrival and departure
• Verifying that all charges to guest accounts made during the day are correct
• Demonstrating a working knowledge of all services and facilities of the hotel
• Completing all credit card transmittal, direct bills, and no-show billings for the day
• Preparing all daily, monthly and yearly reports required by the property
• Using sales techniques to effectively sell the property
• Answering telephone calls professionally
• Understanding and applying all hotel safety and security procedures
• Keeping immediate supervisor promptly and fully informed of all problems or unusual matters of significance
• Responsible for check-in, checkout, selling skills, computer operation, telephones, tasks at the front desk
• Responsible for maintaining supplies for the hotel gift shop
• Handling cash

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED