Night Auditor

WSLM Recruiting•Ogden, UT

About The Position

The Night Auditor manages overnight front desk operations while ensuring daily hotel financial activity is accurate, balanced, and ready for the next business day. The role combines auditing and reconciliation with reservations, guest service, security monitoring, and operational support. The Night Auditor works independently, resolves problems, supports other associates, and communicates important overnight activity and concerns to hotel leadership.

Requirements

  • High school diploma or equivalent preferred.
  • 1–2 years of experience in a hotel front desk, night audit, or similar hospitality role.
  • Proficiency with hotel property management software and basic accounting systems.
  • Strong analytical skills and the ability to identify and resolve financial discrepancies.
  • Excellent attention to detail and commitment to accurate recordkeeping.
  • Strong problem-solving and decision-making abilities.
  • Leadership skills and the ability to train, guide, and support newer associates.
  • Strong communication and interpersonal skills.
  • Ability to professionally resolve guest concerns and service issues.
  • Availability to work overnight shifts, including weekends and holidays as needed.
  • Ability to frequently walk and stand, and to bend, stoop, sit, stand, and reach throughout the shift.
  • Ability to occasionally lift items weighing up to 25 pounds.

Nice To Haves

  • Additional education in hospitality, accounting, business, or a related field.

Responsibilities

  • Audit daily hotel transactions and financial activity.
  • Identify, research, and resolve discrepancies in guest accounts, payments, room charges, and other transactions.
  • Balance and reconcile daily revenue and prepare accurate night audit reports.
  • Verify room rates, market codes, payment information, and account postings.
  • Process overnight reservations, check-ins, check-outs, and room assignments.
  • Provide professional, responsive service to guests throughout the night.
  • Address guest questions, concerns, and service issues and find effective solutions.
  • Monitor hotel security and respond appropriately to safety concerns, incidents, or emergencies.
  • Follow cash handling, accounting, loss prevention, and security procedures.
  • Maintain proficiency with hotel property management software and applicable accounting systems.
  • Communicate overnight activity, guest concerns, and operational issues to hotel leadership.
  • Train, guide, and support newer associates.

Benefits

  • Competitive hourly pay, with starting rate based on experience and qualifications.
  • Compensation program offering opportunities for future pay growth based on performance and career development.
  • 401(k) with a dollar-for-dollar company match up to 4%.
  • Hotel discounts at select Western States Lodging & Management properties.
  • Eligible full-time associates receive medical, dental, and vision insurance plans, plus Health Savings Account (HSA) options.
  • Optional supplemental benefits, including accident, critical illness, and hospital indemnity coverage.
  • Personal Time Off (PTO) and vacation benefits.
  • Ongoing professional development and opportunities for long-term career growth.
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