Night Auditor

Holiday Inn Airport Indianapolis, IN•Indianapolis, IN

About The Position

The Night Auditor supports overnight hotel operations at the Holiday Inn Indianapolis Airport. The role welcomes guests, manages overnight front desk activities, and ensures daily financial records are accurate and prepared for the next business day. The Night Auditor is expected to work independently, respond effectively to unexpected situations, and provide excellent guest service.

Requirements

  • Dependability and punctuality.
  • Strong attention to detail and basic computer skills.
  • A positive attitude and commitment to excellent guest service.
  • Ability to work independently and make sound decisions.
  • Strong organizational, communication, and problem-solving skills.
  • Comfort handling basic financial transactions and reports.
  • Ability to remain calm and professional in challenging situations.
  • Availability to work overnight shifts, including weekends and holidays as scheduled.

Nice To Haves

  • Previous hotel front desk or night audit experience is preferred; the employer is willing to train the right candidate.

Responsibilities

  • Provide friendly, professional service to guests during overnight hours.
  • Check guests in and out, manage reservations, and respond to guest requests.
  • Complete nightly audit procedures, verify transactions, and prepare daily reports.
  • Reconcile payments, review guest accounts, and identify discrepancies.
  • Answer incoming calls and assist with guest questions or concerns.
  • Monitor hotel activity and follow established safety and security procedures.
  • Communicate important overnight updates to the morning team and management.
  • Maintain a clean, organized, and professional front desk area.
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