Night Auditor

Stonebridge Hospitality Management•Saddle Brook, NJ

21d•Onsite

About The Position

The Night Auditor is responsible for closing the hotel’s business day by balancing revenues and receipts and performing bookkeeping activities. The role also provides guest services, including check-ins, check-outs, and responding to guest inquiries, to support smooth overnight hotel operations. The position is full-time at the Marriott Hotel in Saddle Brook, New Jersey, is non-exempt, and pays $21.00 per hour. It reports to the Front Office Manager. The work is primarily indoors and includes frequent computer and telephone use, extended periods of sitting, and occasional standing, walking, and lifting items weighing up to 10 pounds. Overnight availability, including weekends and holidays, is required. Reasonable accommodations may be made for qualified individuals with disabilities to perform the essential duties. Duties and responsibilities may change with or without notice.

Requirements

Previous experience in hospitality or customer service is preferred.
Proficiency in basic bookkeeping and balancing financial transactions.
Strong verbal and written communication skills.
Proficiency in property management systems and office software.
Excellent customer service and problem-solving skills.
Ability to work independently and make decisions with minimal supervision.
Strong attention to detail and organizational skills.
Availability to work overnight shifts, including weekends and holidays.

Nice To Haves

Previous experience in a hospitality or customer service role.

Responsibilities

Greet, register, and assign rooms to hotel guests.
Verify customer payment methods and process credit authorizations.
Maintain accurate records of room availability and guest accounts using the property management system.
Balance daily receipts and revenues and conduct income audits on posted revenues.
Assist guests with check-out, review accounts, and resolve discrepancies.
Answer phone calls promptly, direct inquiries, and address guest needs.
Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
Make and confirm reservations and enter reservation data accurately.
Provide guests with information about hotel services and local attractions.
Document guest feedback and escalate issues to management when necessary.
Perform nightly bucket checks to ensure compliance with hotel standards.
Help maintain security and safety during overnight shifts by monitoring guest activity and access.