Night Auditor - Rooms

Twenty Four Seven Hotels•Denver, CO

26d

About The Position

The Night Auditor works in the Front Office to provide attentive, courteous, and efficient guest service before arrival and throughout guests’ stays. The role balances and accounts for daily cash and charge transactions, reviews adjustments, posts charges to guest folios, and verifies charges from hotel outlets are applied to the correct guest ledgers. The Night Auditor follows the required audit binder and checklist, meets task timelines, and informs the general manager of control issues. The position calls for an ability to multitask, prioritize, and take responsibility for completing assignments successfully. Regularly scheduled weekend and evening hours should be anticipated.

Requirements

High school diploma or GED and at least 1 year of experience in hotel guest services, front desk, or receptionist work; alternatively, a 2-year degree or higher from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major.
Ability to anticipate regularly scheduled weekend and evening hours.

Responsibilities

Provide attentive, courteous, and efficient service to guests before arrival and throughout their stay.
Balance and account for all daily cash and charge transactions.
Review and analyze adjustments.
Post room, tax, and miscellaneous charges to guest folios.
Ensure guest charges from various outlets are balanced and applied to the correct guest ledgers.
Inform the general manager of control issues.
Follow the audit binder and checklist, including required duties and timelines.
Multitask and prioritize responsibilities.
Set high standards of performance for self and others and take accountability for completing assignments or tasks.