Night Auditor
Property Management•Atlanta, GA
•Onsite
About The Position
The Night Auditor (Part-Time) is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift. Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
Requirements
- Exceptional guest service skills
- Proactive thinking
- Focus on guest security
- Ability to create a safe, clean, and friendly work environment
- Accuracy in counting cash and managing cash drawer
- Ability to communicate effectively with management and other staff
- Ability to work closely with all hotel departments
- Ability to explain hotel features and services
Responsibilities
- Completing all nightly audit functions
- Assisting guests with check-ins and check-outs
- Processing reservations
- Responding to guest inquiries
- Counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift
- Checking the front desk log for problems, special requests, etc.
- Greeting, registering, and assigning rooms to guests
- Processing guest registrations, including collecting payment
- Preparing express checkout folios
- Maintaining room status inventory
- Communicating all pertinent shift information to Front Office Manager, General Manager, and other desk staff
- Maintaining and cleaning the lobby and bathroom as needed
- Communicating all information to the following shift to ensure a smooth transition
- Working closely with all hotel departments to ensure the highest quality of customer service
- Answering inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions
- Explaining in-room and hotel features
- Completing all required shift paperwork, and night audit reports daily
- Performing other duties as assigned by management
Benefits
- medical
- dental
- vision
- disability
- life insurance
- 401(k) retirement match
- Paid Holidays
- Paid Time Off
- Employee Assistance Program
- Fund
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
