Night Auditor

Caesars Entertainment•Danville, VA

About The Position

The Night Auditor provides superior service to internal and external customers and reviews and processes source data for accurate, timely entry into accounting systems and subsystems. The role audits hotel revenue, handles front-office close-day functions, supports guests and other departments during the audit shift, and may act as manager on duty in the manager’s absence. The position pays $21.00 per hour.

Requirements

  • High school diploma or GED.
  • Two years of Front Desk experience, or a bachelor’s degree in business administration, accounting, or a closely related field and one year of related experience.
  • Strong interpersonal and communication skills.
  • Ability to use a computer keyboard, 10-key keypad, and calculator.
  • Ability to communicate effectively with coworkers and management.
  • Ability to accurately review and audit relevant information.
  • Demonstrated proficiency with an adding machine and computer input terminal.
  • Ability to solve mathematically oriented problems.
  • Ability to uphold and demonstrate the highest level of integrity and recognize standards required in a regulated business.
  • Ability to stoop, reach, and bend as necessary.
  • Ability to respond calmly and make rational decisions when handling guest demands in a fast-paced environment.

Nice To Haves

  • Previous Hotel Front Office or Night Audit experience is strongly preferred.
  • Accounting background is helpful.
  • Clerical background is preferred.

Responsibilities

  • Provide superior customer service and handle interactions with customers and employees, including difficult customer situations.
  • Greet guests in the lobby and assist with line management and crowd control.
  • Audit and process source documents according to departmental procedures to support timely, accurate recording of hotel and related revenue.
  • Initiate and coordinate distribution of hotel system reports.
  • Assist in training and supervising staff, providing guidance and resources to meet job requirements.
  • Notify the Front Office Manager of potential discrepancies and assist with investigating and resolving issues.
  • Remain familiar with all Front Desk functions, including check-in and checkout procedures.
  • Oversee front-office close-day functions and ensure rooms are checked in and payments are secured.
  • Maintain supporting documentation in the established filing system.
  • Ensure in-house casino comps have Trop Advantage numbers; obtain missing numbers and email discrepancies to the Front Office Manager.
  • Assist guests and other departments during the audit shift, acting as manager on duty when the manager is absent.
  • Ensure the copy machine and printers at the front desk and in the business center have paper.
  • Follow the Night Audit checklist prepared by the Front Office Manager.
  • Perform other duties as required by management.
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