Night Auditor

Northland Properties•Quesnel, BC

82d•CA$19•Onsite

About The Position

The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, and preparing various hotel operating reports. They are required to work through the night shift on the front desk.

Requirements

Fluent in English and French (preferred)
High School Diploma, G.E.D. or equivalent
Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
Experience in all aspects of customer service and people management
Strong working knowledge of hospitality industry principles, methods, practices, and techniques
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to respond quickly in a dynamic and changing environment
Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
Knowledge of cost analysis, fiscal management, and budgeting techniques
Able to effectively communicate both verbally and in writing
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.
You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

Nice To Haves

Fluent in English and French
Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management

Responsibilities

Maintain an inventory of vacancies, reservations and room assignments
Register arriving guests and assign rooms
Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
Present statements of charges to departing guests and receive payment.
Hotel security
Post all daily room and outstanding charges.
Take over from the evening cashier, checking and accepting float and takings.
Accept revenue and floats from restaurant cashiers, ensuring that these are securely locked away.
Accept and lock away keys from various departments.
Prepare Credit Card/Charge Card summaries and post to DAB's account.
Maintain a high standard of personal hygiene and appearance.