Night Auditor
Peachtree Group Hospitality Management•Prattville, AL
About The Position
The Night Auditor completes nightly audit functions while delivering exceptional guest service at the hotel’s front desk. During the overnight shift, the role also assists guests with check-ins and check-outs, processes reservations, and responds to inquiries. The Night Auditor promotes guest security and maintains a safe, clean, and friendly work environment while coordinating with hotel departments and ensuring smooth shift transitions.
Responsibilities
- Count cash and maintain the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
- Review the front desk log for problems, special requests, and other relevant information.
- Greet, register, and assign rooms to guests.
- Process guest registrations, including collecting payment.
- Prepare express checkout folios.
- Maintain room status inventory.
- Communicate pertinent shift information to the Front Office Manager, General Manager, and other desk staff.
- Maintain and clean the lobby and bathroom as needed.
- Communicate information to the following shift to ensure a smooth transition.
- Work closely with all hotel departments to ensure high-quality customer service.
- Answer inquiries about hotel services, guest registration, shopping, dining, entertainment, and travel directions; explain in-room and hotel features.
- Complete required shift paperwork and daily night audit reports.
- Perform other duties as assigned by management.
Benefits
- Medical, dental, vision, disability, and life insurance
- 401(k) retirement match
- Paid holidays and paid time off
- Employee Assistance Program and Fund
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
