Night Auditor

VENTANA CANYON ALLIANCE LLC•Tucson, AZ

7d•$18 - $19•Onsite

About The Position

Night Auditors perform end-of-day accounting tasks and overnight front desk duties at The Lodge at Ventana Canyon in Tucson, Arizona. They assist late-night guests, process check-ins and check-outs, handle customer requests, and audit, reconcile, and balance daily financial activity. The role works closely with hotel bookkeepers and front desk agents to support guest service and accurate records. It also involves answering inquiries, booking reservations, and updating customer accounts and ledgers while maintaining a professional, friendly manner.

Requirements

Excellent communication, interpersonal, verbal, written, electronic communication, and listening skills.
Ability to adapt to varying situations and lead or train the team under pressure.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
High level of attention to detail and strong organizational skills.
Knowledge of the premises and nearby venues and businesses to make suitable recommendations.
Knowledge of property management systems and EZ Links, Abacus, and Jonas or similar applications.
High school diploma or equivalent.
Must be at least 21 years old to operate the company van.
Valid driver's license and ability to pass a driving record check.
Ability to pass a background check.
Outstanding verbal and written communication skills.
Basic math and accounting skills.
Proficiency in Word, Excel, and Outlook.
Ability to work evenings, holidays, and weekends.
Ability to stand and sit for prolonged periods; transfer luggage weighing up to 40 pounds; reach, bend, stoop, and kneel; and work under variable temperature conditions, indoors and outdoors.

Nice To Haves

Associate or bachelor's degree in Hotel Management or a related field.
Three to six months of customer service night audit experience and/or training, or an equivalent combination of education and experience.
Experience auditing or working as a cashier in a hospitality environment.

Responsibilities

Check out guests and members using Jonas and review bills for accuracy, making appropriate changes.
Close out and balance Jonas and submit the records to accounting.
Post room and tax charges and initiate the property management system’s end-of-day process.
Balance front desk shift audits against the property management system.
Perform daily, weekly, and month-end closing procedures for point-of-sale and property management systems to support accounting analysis and statistical reporting.
Ensure system interfaces are shut down and restarted after the end-of-day process.
Balance credit cards and house charges.
Review and prepare for the next day, including correcting Jonas charges and credit cards based on cashier documentation.
Print registration cards, make keys, and prepare envelopes for next-day arrivals.
Verify group sales and debit the appropriate account.
Sort, organize, and prepare tickets for accounting.
Match registration cards with Jonas records (bucket check) to verify room rates.
Incorporate safe work practices into job performance.
Perform Guest Service Agent duties as needed, including taking reservations, posting charges, checking guests in and out, promoting facility activities and special events, answering questions, providing information about the resort and surrounding area, handling monetary transactions, and completing required paperwork.
Take on new and different tasks as directed by the Department Leader.
Provide security oversight.
Attend staff meetings.