Night Auditor
Highgate Hotels•Dallas, TX
•Onsite
About The Position
The Night Auditor ensures smooth hotel operations during overnight hours by providing exceptional guest service and completing critical accounting and reporting tasks. The role balances guest-facing responsibilities with detailed administrative work, maintaining accurate financial records and preparing the hotel for the next business day. The position is at The Joule in Dallas, Texas, and involves a late/overnight shift.
Requirements
- High school diploma or equivalent and/or one year of progressive experience in a hotel or related field.
- Computer knowledge and skills are required.
- Flexible and long hours are sometimes required.
Nice To Haves
- Guest service experience preferred.
Responsibilities
- Greet guests warmly and professionally, providing a seamless luxury arrival experience.
- Perform check-ins, check-outs, and room assignments efficiently and according to hotel SOPs.
- Assist with service recovery, wake-up calls, and overnight concierge-style guest needs.
- Balance and audit daily hotel revenues, charges, and postings across all departments.
- Run and distribute daily reports, including revenue summaries, reconciliation logs, and end-of-day packets.
- Conduct the nightly system close and ensure data is processed and the PMS rolls correctly.
- Reconcile credit card batches, room charges, cash transactions, and outlet postings.
- Complete front office paperwork, logs, and overnight checklists accurately.
- Monitor the lobby and public spaces for cleanliness, safety, and a welcoming environment.
- Respond to overnight emergencies or incidents in accordance with safety protocols.
- Reset workstations, replenish supplies, and prepare the front office for the morning shift.
- Maintain an organized, polished, and welcoming front desk presentation.
- Perform other duties as requested by management.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement plan with employer matching contributions
- Paid holidays
- Paid vacation
- Paid sick leave in accordance with applicable law
- Employee assistance program
- Educational opportunities and tuition reimbursement
- Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
