About The Position

Red Roof Inn Plus Garden City is seeking a responsible, detail-oriented Night Auditor to join its Front Office team. This overnight role combines guest service and accounting, helping ensure a smooth and secure transition between hotel operating days. The Night Auditor serves as the primary point of contact for overnight guests and closes out the day’s financial activity accurately and professionally. The role includes maintaining guest service standards overnight, balancing and reconciling financial records, entering revenue and expenses into the front office system, and completing daily reports. It also includes front desk duties such as guest check-ins and check-outs, room scheduling and changes, and responding to guest questions and requests. The position requires evening or overnight availability, including flexibility to work nights, weekends, and holidays. The work involves periods at the front desk as well as standing or sitting, walking, bending, twisting, climbing stairs, and carrying or lifting items up to 25 pounds. The employer offers excellent pay, hotel discounts, food and beverage discounts, and the opportunity to join a growing hotel company.

Requirements

  • Associate’s degree or six months to one year of related experience.
  • Ability to work evening or overnight shifts.
  • Strong computer skills.
  • Polite, positive, people-oriented communication and service skills.
  • Ability to fulfill guest requests in a timely manner, including challenging requests.
  • Ability to work under pressure.
  • Ability to accommodate varying schedules, including nights, weekends, and holidays.
  • Ability to stand or sit, walk, bend or twist, climb stairs, and carry or lift up to 25 pounds.

Responsibilities

  • Balance paperwork, the cash drawer, and deposits; reconcile credit cards and submit batches.
  • Enter revenue, expenses, and allowances into the front office system and generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
  • Complete front desk duties, including check-ins and check-outs, room scheduling, room moves, late checkouts, stay-overs, and other guest requests.
  • Answer guests’ questions about hotel services and amenities.
  • Maintain guest service standards overnight and provide polite, positive, timely service to guests and team members.

Benefits

  • Excellent pay
  • Hotel discounts
  • Food and beverage discounts
  • Opportunity to be part of a growing hotel company
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