Night Auditor

Hersha Hospitality Management LP•Olathe, KS

10d

About The Position

The Night Auditor balances revenue and settles accounts nightly, maintains files, and resets the system for the next day of operations while also performing Guest Service Agent tasks. The role supports guest satisfaction by handling inquiries and complaints, completing check-in and check-out duties, and working toward improved departmental and overall guest satisfaction. The work schedule varies and may include holidays and weekends. The position requires extended standing and walking, as well as lifting up to 25 pounds, bending, and reaching.

Requirements

Previous night audit or accounting experience, or equivalent training, is required.
Computer knowledge, including Excel, and arithmetic skills are required.
FSD is required within 90 days of employment.

Nice To Haves

High school diploma or equivalent preferred.
FSD is a plus.

Responsibilities

Perform bookkeeping activities, including balancing accounts and conducting nightly audits.
Maintain records of room availability and guest accounts manually or using computers.
Prepare and distribute daily reports.
Audit and reconcile cashiers.
Audit, reconcile, consolidate, and transmit credit cards in a timely manner.
Input and update financial information in the BRAINS network.
Check guests in and out and perform Guest Service Agent tasks.
Respond to guest inquiries and resolve complaints.
Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits and wear protective safety equipment.
Perform other duties as requested by management.