Night Auditor Clerk

New Castle Hotel • Riverhead, NY

33d • Onsite

About The Position

As the Night Auditor, you will be responsible for reviewing the prior day’s books, looking for anything unusual, and ensuring that all records are accurate as the sun rises. You will be accountable for ensuring all aspects of the hotel’s records of the prior days operations are processed timely and accurately recorded. You will also be responsible for making a great last impression during guest check-outs by inquiring about their stay and showing you care. For guests checking in, you will help them get settled in quickly and efficiently. You will be the person guests turn to for help or with questions during the overnight shift and should do your best to meet and exceed their expectations. Additionally, you will act as a Safety & Security Agent by following established safety and security policies and procedures, anticipating problems, and calling management as needed. In this role, you may also be the "manager on duty" during the overnight hours and should take this role very seriously.

Requirements

• Good verbal and written English communication skills.
• Ability to handle cash or credit transactions.
• Front office software proficiency.
• Strong, accurate attention to detail.
• Ability to work independently.
• Light work – exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects.
• Ability to assist with luggage which may require you to exert force of up to 50 pounds of force.
• Valid driver’s license may be required if asked to assist with van service.
• Long hours, many of which may be spent standing.

Nice To Haves

• Experience in a hotel or related field.
• An accounting background.

Responsibilities

• Ensure all aspects of the hotel’s records of the prior days operations are processed timely and accurately recorded.
• Inquire about guest stays during check-out and address any problems or complaints.
• Be courteous at all times.
• Help guests checking in to get settled quickly and efficiently.
• Meet and exceed guest expectations with answers to questions or help needed during the overnight shift.
• Follow hotel’s established safety and security policies & procedures.
• Anticipate problems and call management as needed.
• Take the role of "manager on duty" very seriously if applicable during overnight hours.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed