Night Audit - Hotel

Genesis Global Group•Princeton, NJ

8d•Onsite

About The Position

The Peacock Inn, a 16-room boutique luxury hotel in downtown Princeton, New Jersey, is seeking an experienced, team-oriented Night Audit Front Desk Agent with a genuine interest in upscale hospitality. The role involves supporting guests throughout their stay, coordinating with hotel departments, handling reservations and inquiries, and helping prepare for events. The position requires working weeknight, weekend-night, and/or holiday-night shifts and is part-time. Additional duties include hosting the restaurant, communicating leads to the Event Coordinator, preparing the coffee table and accompaniments for morning guests, and ensuring the restaurant area is tidy and presentable. Other duties may be assigned by the Hotel Manager.

Requirements

Experienced candidate.
Team-oriented.
Genuine interest in upscale hospitality.
Willingness to work weeknight, weekend-night, and/or holiday-night shifts.
Ability to perform the stated physical duties, including lifting weights up to 50 pounds.

Responsibilities

Communicate with booking, housekeeping, and maintenance departments to ensure prompt responses to guest needs.
Make reservations or appointments for guests seeking local entertainment or services.
Answer guest calls and record conversation details for future follow-up.
Anticipate guests’ needs, suggest local venues, and work to meet or exceed their expectations.
Maintain communication with guests in advance of weddings, corporate retreats, and other in-house events to ensure preparations are in place.
Report accidents or injuries to senior management immediately.
Take reservations, answer inquiries, communicate leads to the Event Coordinator, host the restaurant, and complete reporting and other duties assigned by the Hotel Manager.
Arrange the coffee table and accompaniments for morning guests.
Keep the restaurant area tidy and presentable for guests.