Night Audit - Hotel
About The Position
The Peacock Inn, a 16-room boutique luxury hotel in downtown Princeton, New Jersey, is seeking an experienced, team-oriented Night Audit Front Desk Agent with a genuine interest in elite hospitality. The role provides personalized guest service and requires working week and weekend nights and/or holiday nights. This is a part-time position. The position involves coordinating with hotel departments, assisting guests with reservations and local services, supporting in-house events, and helping maintain the restaurant area and morning coffee service. Other duties may be assigned by the Hotel Manager.
Requirements
- Experienced candidate.
- Team-oriented.
- Genuine interest in elite hospitality.
- Willingness to work week and weekend nights and/or holiday nights.
Responsibilities
- Communicate with booking, housekeeping, and maintenance departments to ensure prompt responses to guests’ needs.
- Make reservations or appointments for guests seeking local entertainment or services.
- Answer guest calls and record conversation details for future follow-up.
- Anticipate guests’ needs, suggest local venues, and work to meet and exceed guest expectations.
- Maintain communication with guests in advance of weddings, corporate retreats, and other in-house events to ensure preparations are made.
- Immediately report accidents or injuries to senior management.
- Take reservations, answer inquiries, and communicate leads to the Event Coordinator.
- Host the restaurant and complete reporting and other duties assigned by the Hotel Manager.
- Arrange the coffee table and accompaniments for morning guests.
- Ensure the restaurant area is tidy and acceptable in appearance for guests.
Benefits
- Competitive salary
- Comprehensive training
- Medical insurance
- Paid time off policies
- Discount program
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
