Night Audit - Hotel

Genesis Hospitality•Princeton, NJ

3d•Onsite

About The Position

The Peacock Inn, a 16-room boutique luxury hotel in downtown Princeton, New Jersey, is seeking an experienced, team-oriented Night Audit Front Desk Agent with a genuine interest in elite hospitality. The role provides personalized guest service, supports hotel and restaurant operations, and coordinates with other departments to address guest needs. The position requires working week and weekend nights and/or holiday nights and is part-time. The role also involves supporting guests attending weddings, corporate retreats, and other in-house events, assisting with reservations and local recommendations, and preparing the restaurant area and coffee service for morning guests.

Requirements

Experienced candidate.
Team-oriented.
Genuine interest in elite hospitality.
Willingness to work week and weekend nights and/or holiday nights.
Ability to sit; handle or feel objects; reach with hands and arms; and talk or hear.
Ability to stand and walk frequently.
Ability to perform moderate physical effort, including standing, carrying, bending, stretching, stooping, pulling, pushing, and lifting up to 50 pounds.
Close vision, distance vision, color vision, and ability to focus.

Responsibilities

Communicate with booking, housekeeping, and maintenance departments to ensure prompt responses to guest needs.
Make reservations or appointments for guests seeking local entertainment or services.
Answer guest calls and record conversation details for future follow-up.
Anticipate guest service needs, exceed expectations, and suggest local venues.
Maintain communication with guests in advance of weddings, corporate retreats, and other in-house events to ensure preparations are in place.
Immediately report accidents or injuries to senior management staff.
Take reservations, answer inquiries, and communicate leads to the Event Coordinator.
Host the restaurant and complete reporting and other duties assigned by the Hotel Manager.
Arrange the coffee table and accompaniments for morning guests.
Ensure the restaurant area is tidy and has an acceptable appearance for guests.