Night Audit/Front Desk Clerk

My Place Hotels•St. George, UT

About The Position

The Night Audit/Front Desk Clerk is responsible for Night Audit and Front Desk functions related to the hotel's daily operations. The role focuses on providing quality customer service and maintaining a customer-focused work ethic to ensure guest satisfaction and exceed guest expectations. The position is cross-trained and may be eligible for additional hours in other departments. The hotel is independently owned and operated by a franchisee; My Place Hotels of America, LLC and its affiliates are not the employer and do not participate in the franchisee's hiring, supervision, or employment practices.

Requirements

Be flexible in scheduling and available across all seven days of the week.
Be honest and reliable, and be ready and able to work at scheduled times.
Have a positive attitude and a welcoming demeanor.
Have a passion for customer service and creating a positive guest experience.
Have strong communication skills and a teamwork-driven attitude.
Be willing to learn.
Be able to walk, stand, push, pull, carry, lift, kneel, read, and bend while performing job duties.
Be able to remain on your feet for long periods and lift or carry up to 25 pounds.
Pass background checks and the specified drug screening.

Responsibilities

Handle Night Audit and Front Desk functions relating to daily hotel operations.
Communicate with guests and associates.
Perform telephone and computer operations.
Handle reservations.
Gather and interpret reports.
Handle cash and deposits.
Issue keys.
Wash and fold laundry.
Clean and maintain public areas.
Protect guest privacy and safety when reasonably within the control of the position.