New Truck Sales Representative - Medium Duty

Rush Enterprises•North Little Rock, AR

About The Position

A Medium Duty New Truck Sales Representative solicits truck sales business within an assigned territory, customarily and regularly working in person and away from the assigned work location or dealership. The role develops business with new and existing customers, manages assigned key and retail accounts, and builds a pipeline of truck sales opportunities through regular customer visits, sales calls, quote follow-up, and CRM documentation. It also coordinates truck service work and customer financing and insurance paperwork, and identifies opportunities for truck warranties, contract maintenance, and telematics. Level 1 representatives should average one to two trucks sold per month.

Requirements

  • High school diploma or GED.
  • Valid driver’s license and ability to be insured under Rush insurance requirements.
  • Regular vehicle travel within the assigned territory.
  • Ability to complete truck sales paperwork and follow departmental procedures using available systems tools.

Nice To Haves

  • One year of related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

  • Self-generate prospective customers and business opportunities with new and existing customers.
  • Manage 25–75 assigned key accounts and 50–150 retail accounts, inside or outside the marketplace.
  • Maintain relationships in the assigned territory and make personal sales calls at customer locations at least three full business days per week; complete daily visits as required by the New Truck Personnel System and Standardization Framework matrix.
  • Build and maintain a strong sales pipeline by spending time outside the office making sales calls and following up on quotes, meeting the matrix’s minimum quote requirements.
  • Use Microsoft CRM to manage accounts and contacts and document customer calls, appointments, follow-ups, quotes, and other business interactions weekly with specific detail.
  • Coordinate pre-delivery inspection (PDI), miscellaneous add-ons, and repairs with the service department; obtain a purchase order with an authorized signature before sending a truck to service.
  • Coordinate with Finance and Insurance Departments and provide accurate information and paperwork to support customer financing and insurance.
  • Identify and self-generate sales of truck warranties, RushCare Contract Maintenance, and RushCare telematics by assessing customers’ broader business needs.
  • Meet account management, productivity, performance, and training requirements in the New Truck Personnel System and Standardization Framework.
  • Conduct business ethically and professionally and create a favorable impression of oneself and the company.
  • Maintain a safe, orderly work environment, including the vehicle, and ensure staff follow required safety rules and procedures.
  • Maintain current knowledge of truck specifications.
  • Complete all paperwork associated with truck sales transactions and obtain the Sales Manager’s approval on all truck deals.
  • Promote and support the “One Team” vision and sell all offered services, including Parts, Service, Body Shop, New Trucks, and Used Trucks.
  • Follow departmental procedures and use available systems tools to complete truck paperwork.

Benefits

  • Healthcare benefits
  • 401(k) plan with company matching
  • Employee stock purchase program
  • Performance-based incentives
  • Ongoing training and development opportunities
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