New Home Consultant

Lennar•Houston, TX

6d•Onsite

About The Position

The New Home Consultant guides homebuyers through the purchasing process, from initial engagement to closing. The role uses proactive sales techniques and customer relationship management, along with knowledge of the housing market, to create a seamless buyer experience. Responsibilities also support sales growth, customer satisfaction, and the care of sales centers and homes.

Requirements

High school diploma or equivalent.
Minimum of 1–3 years of experience in new home sales, real estate, or a related field.
Proven ability to build relationships and close sales.
Strong communication, organizational, and customer service skills.
Proficiency in Microsoft Office and sales tracking tools.
Self-motivated, results-driven, and able to work independently.
Regular in-person attendance at company communities/job sites and offices during regular work hours.
May need to work more than eight hours per day in the confined quarters of a construction trailer, operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, and lift, move, or carry equipment weighing more than 50 pounds.
May occasionally need to operate construction equipment; finger dexterity may be required to use a computer keyboard and calculator.

Nice To Haves

College degree.
Real estate license.

Responsibilities

Engage visitors, establish relationships, and identify their home-buying needs using Lennar’s selling philosophy.
Generate, process, and close home sales from self-generated or referred leads using the 10-5-2-1 selling approach.
Follow up consistently and promptly with customers from initial contact through closing and post-closing activities, maintaining accurate communication records.
Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
Travel throughout the local community to generate leads through Realtor/Co-Broker businesses, referrals, and proactive self-prospecting.
Maintain in-depth knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
Monitor and record daily customer traffic using company-designated tracking tools.
Collaborate with internal departments to support smooth transactions and customer satisfaction.
Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.