New Home Consultant

Lennar•Orlando, FL

8d•Onsite

About The Position

The New Home Consultant guides homebuyers through the purchasing process, from initial engagement to closing. The role uses proactive sales techniques, customer relationship management, and knowledge of the housing market to create a seamless buyer experience. The position also contributes to Lennar’s goals of building zero-defect homes, managing costs, and adhering to schedules. The role involves engaging and supporting customers, generating and closing sales, maintaining communication and sales records, and working with internal teams to support smooth transactions. The consultant also maintains the Welcome Home Center and model and inventory homes, develops local market knowledge, and participates in community outreach and sales and marketing initiatives. Regular in-person attendance at company communities, job sites, and offices during regular work hours is essential. The role may involve extended workdays in a construction trailer and occasional operation of construction equipment.

Requirements

High school diploma or equivalent required.
Minimum of 1–3 years of experience in new home sales, real estate, or a related field.
Demonstrated ability to build relationships and close sales.
Strong communication, organizational, and customer service skills.
Proficiency in Microsoft Office and sales tracking tools.
Self-motivated, results-driven, and able to work independently.
Regular in-person attendance at company communities/job sites and offices during regular work hours.
May need to work more than eight hours per day in the confined quarters of a construction trailer; operate a motor vehicle; read plans; climb stairs and ladders; bend, stoop, reach, lift, move, or carry equipment exceeding 50 pounds; and occasionally operate construction equipment.
Finger dexterity may be required to operate a computer keyboard and calculator.

Nice To Haves

College degree.
Real estate license.

Responsibilities

Engage visitors, build relationships, and identify home-buying needs using Lennar’s selling philosophy.
Generate, process, and close home sales from self-generated or referred leads, using the 10-5-2-1 selling approach.
Follow up consistently and promptly with customers from initial contact through closing and post-closing activities, and maintain accurate communication records.
Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
Travel throughout the local community to generate leads through Realtor/Co-Broker businesses, referrals, and proactive self-prospecting.
Develop and maintain knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
Monitor and record daily customer traffic using company-designated tracking tools.
Collaborate with internal departments to support smooth transactions and customer satisfaction.
Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.