New Home Consultant

Lennar • Schaumburg, IL

3d • Onsite

About The Position

The New Home Consultant guides homebuyers through the purchasing process, from initial engagement to closing. The role uses proactive sales techniques, customer relationship management, and knowledge of the housing market to provide buyers with a seamless experience. The consultant engages visitors, identifies their homebuying needs, and generates and closes sales through self-generated or referred leads. The position also involves maintaining customer communications and records, keeping the Welcome Home Center and homes in good condition, developing local leads and market knowledge, tracking customer traffic, and coordinating with internal departments to support customer satisfaction and sales growth.

Regular, in-person attendance at company communities, job sites, and offices during regular work hours is an essential function. The role may involve working more than eight hours per day in a construction trailer and occasional operation of construction equipment. Duties and responsibilities may change with or without notice.

Requirements

• High school diploma or equivalent.
• Minimum of 1–3 years of experience in new home sales, real estate, or a related field.
• Proven ability to build relationships and close sales.
• Strong communication, organizational, and customer service skills.
• Proficiency in Microsoft Office and sales tracking tools.
• Self-motivated, results-driven, and able to work independently.
• Regular, in-person attendance at company communities/job sites and offices during regular work hours.
• May need to work more than eight hours per day in a confined construction trailer; operate a motor vehicle; read plans; climb stairs and ladders; bend, stoop, reach, lift, move, or carry equipment weighing over 50 pounds; and occasionally operate construction equipment.
• May need finger dexterity to operate a computer keyboard and calculator.

Nice To Haves

• College degree.
• Real estate license.

Responsibilities

• Engage visitors, establish relationships, and determine homebuying needs using Lennar’s selling philosophy.
• Generate, process, and close home sales through self-generated or referred leads, using the 10-5-2-1 selling approach.
• Follow through consistently and promptly with customers from initial contact through closing and post-closing, maintaining accurate communication records.
• Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
• Travel throughout the local community to generate leads from Realtor/Co-Broker businesses, referrals, and proactive self-prospecting.
• Develop and maintain in-depth knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
• Monitor and record daily customer traffic using company-designated tracking tools.
• Collaborate with internal departments to support smooth transactions and exceptional customer satisfaction.
• Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.

Benefits

• Medical, dental, and vision coverage.
• 401(k) Retirement Plan with a $1-for-$1 company match up to 5%.
• Paid parental leave.
• Associate Assistance Plan.
• Education Assistance Program.
• Adoption assistance of up to $30,000.
• Up to three weeks of vacation annually from the date of hire.
• Holiday, sick leave, and personal day policies.
• New Hire Referral Bonus Program.
• Home Purchase Discounts.
• Everyone’s Included Day.
• Position may be eligible for bonuses and commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED