New Home Consultant

Lennar•San Diego, CA

8d•Onsite

About The Position

The New Home Consultant guides homebuyers through the purchasing process, from initial engagement to closing. The role uses proactive sales techniques, customer relationship management, and knowledge of the housing market to deliver a seamless buyer experience. The consultant contributes to sales growth, customer satisfaction, cost management, adherence to schedules, and the delivery of quality homes. This position requires regular in-person attendance at company communities, job sites, and offices during regular work hours. It may involve working more than eight hours per day in a construction trailer, driving, reading plans, climbing stairs and ladders, bending, stooping, reaching, and lifting, moving, or carrying equipment weighing more than 50 pounds. Occasional operation of construction equipment may be required. Finger dexterity may be needed to operate a computer keyboard and calculator. Duties and responsibilities may change with or without notice.

Requirements

High school diploma or equivalent.
Minimum of 1–3 years of experience in new home sales, real estate, or a related field.
Proven ability to build relationships and close sales.
Strong communication, organizational, and customer service skills.
Proficiency in Microsoft Office and sales tracking tools.
Self-motivated, results-driven, and able to work independently.
Regular in-person attendance at company communities/job sites and offices during regular work hours.
May need to work more than eight hours per day, operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, and lift, move, or carry equipment exceeding 50 pounds; occasional construction equipment operation may be required.
Finger dexterity may be required to use a computer keyboard and calculator.

Nice To Haves

College degree.
Real estate license.

Responsibilities

Engage visitors, establish relationships, and identify homebuying needs using Lennar’s selling philosophy.
Generate, process, and close home sales from self-generated or referred leads using the 10-5-2-1 selling approach.
Follow up consistently and promptly with customers from initial contact through closing and post-closing, while maintaining accurate communication records.
Maintain the condition of the Welcome Home Center, model homes, and inventory homes; report maintenance needs and ensure timely resolution.
Travel throughout the local community to generate leads through Realtor/Co-Broker businesses, referrals, and proactive self-prospecting.
Develop and maintain knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
Monitor and record daily customer traffic using company-designated tracking tools.
Collaborate with internal departments to support smooth transactions and customer satisfaction.
Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.

Benefits

Medical, dental, and vision insurance.
401(k) retirement plan with a $1-for-$1 company match up to 5%.
Paid parental leave.
Associate Assistance Plan.
Education Assistance Program.
Up to $30,000 in adoption assistance.
Up to three weeks of vacation annually from hire, plus holiday, sick leave, and personal day policies.
New Hire Referral Bonus Program.
Home Purchase Discounts.
Potential eligibility for bonuses and commissions.