New Home Consultant

M/I Homes•Gallatin, TN

12d

About The Position

M/I Homes is seeking a New Home Consultant to guide customers through the homebuying journey. The consultant presents product features, floorplans, and designs based on each customer’s needs, serves as a trusted advisor, and works with internal teams to support a seamless homebuilding process and customer satisfaction from the initial meeting through closing. The role involves converting visitors to new home communities into buyers, using marketing materials, model homes, and realtor relationships to generate sales, and achieving sales and customer-service goals with minimal supervision. The consultant also stays informed about market trends and competitors, educates buyers about homes, communities, and financing programs, and helps maintain the company’s brand image through attention to community appearance and home maintenance. Weekend work is required. The position involves working outdoors in varying weather, demonstrating homes with multiple levels and at different stages of development, and using a personal cell phone for business. A valid driver’s license and appropriate state and local real estate licenses are required. M/I Homes offers medical, dental, vision, paid time off, and 401(k) options. Candidates who do not yet meet all qualifications may consider the Sales Associate position, which includes focused training toward transition to the New Home Consultant role.

Requirements

At least 2 years of relevant new-home sales experience in the housing market, with a demonstrated record of success in sales volume and customer satisfaction.
Goal-oriented, with the ability to balance independent work and teamwork.
Adaptability, confidence, creativity, resiliency, self-motivation, and a customer-service orientation.
Strong communication, active listening, observation, negotiation, selling, and organizational skills.
Computer proficiency and willingness to adapt to new technology.
Must currently possess and maintain appropriate state and local real estate licenses.
Must have a valid driver’s license and a personal cell phone for business use.
Ability to work outdoors in varying weather conditions and demonstrate homes with multiple levels and varying stages of development.
Weekend work required.

Nice To Haves

Associate’s degree preferred but not required.
Equivalent training in sales and marketing.

Responsibilities

Convert visitors to new home communities into future homeowners.
Use marketing materials, model homes, and realtor relationships to generate sales.
Achieve monthly, quarterly, and annual sales and customer-service goals with minimal supervision.
Stay informed about market trends and competitors.
Educate potential buyers about M/I Homes’ offerings, community advantages, and financing programs.
Serve as the primary point of contact for homebuyers from the initial meeting through closing.
Collaborate with internal teams and attend division meetings to support communication and a seamless homebuilding process.
Monitor community appearance and home maintenance to maintain M/I Homes’ brand image.