New Home Advisor - Santa Clarita

Tri Pointe Homes Holdings•Santa Clarita, CA

22h•Onsite

About The Position

Tri Pointe Homes OC/LA is seeking an experienced, enthusiastic New Home Advisor to sell homes in assigned communities in Santa Clarita. The role focuses on optimizing new home sales and delivering a positive customer experience, from prospective-buyer tours and sales presentations through purchase, construction, closing, and home delivery. The Advisor explains the homebuilding and home-buying process, keeps buyers informed, coordinates with internal teams and external stakeholders, and contributes to community sales efforts and market analysis. The position includes working onsite in sales galleries, model homes, and community homesites, as well as traveling once weekly to onsite corporate offices for division sales rallies and other events. The expected base salary is $28.85 per hour, equivalent to $60,000.10 per year, depending on experience and skillset. The role is eligible for commission payments and a quarterly customer satisfaction cash bonus, subject to the applicable compensation agreement.

Requirements

At least 1 year of previous sales experience.
Knowledge of sales programs, policies, and procedures.
Current working knowledge of homebuilding and the residential real estate industry.
Ability to prepare, plan, and deliver clear, persuasive sales presentations.
Proficiency in Microsoft Word, Excel, and Outlook.
Real estate license if required by state law.

Nice To Haves

Bachelor's degree preferred.
New home sales experience preferred.

Responsibilities

Tour model homes with prospective buyers and use the Company's defined selling process to deliver effective sales presentations.
Ask closing-related questions during presentations, including confirming prospective buyers' return visits.
Show prospective buyers community homesites, including inventory homes and homes under construction, and explain the community layout, property boundaries, and placement of neighboring homes and structures.
Secure the New Home Gallery and models and post signage indicating the estimated return time when leaving to visit homesites.
Manage the buyer backlog and maintain communication with buyers after purchase decisions.
Participate in weekly community team meetings, provide status updates to backlog buyers, identify issues, and work collaboratively across sales, construction, customer care, design studio, and Tri Pointe Solutions to resolve them.
Enter, update, and use customer information in the Company's CRM or other systems required by management to support sales activities.
Explain and process sales documentation, including completing information needed for the Company's form purchase agreement.
Collaborate with internal and external departments, teams, and individuals to support the process from model-home setup through sale closing and home delivery.
Participate in traffic-driving efforts, including following up with previous visitors and coordinating or hosting public and broker events.
Complete follow-up necessary to support successful sales closings in assigned communities.
Travel once weekly to onsite corporate offices for division sales rallies and other corporate events.
Explain the homebuilding and home-buying process so buyers feel informed and comfortable with its touchpoints.
Communicate proactively and respond professionally and promptly to internal and external stakeholders, including managers, real estate brokers, and homebuyers.
Prepare weekly reports of prospective customer traffic for management.
Develop knowledge of competitor policies, programs, pricing, products, and consumer demographics to identify community differentiators and inform management.
Visit competing communities and conduct competitive market analyses, reporting market changes such as sales pace, pricing changes, new community openings, and close-outs to management and relevant team members.

Benefits

Competitive medical, dental, and vision coverage.
Health Savings Account (HSA) and full and limited healthcare Flexible Spending Account (FSA) options, including dependent care FSA.
Paid time off, including vacation, holidays, sick leave, jury duty, bereavement, and volunteer time.
Paid disability, parental, and military leave.
Company-sponsored and voluntary term life and AD&D insurance, plus short- and long-term disability insurance.
401(k) retirement plan with bi-weekly employer matching of 50% up to the first 6% of team member contributions.
Adoption, fitness, tuition, and worldwide emergency travel assistance.
Employee Assistance Program (EAP), grief counseling, and estate/will preparation services.
Additional discounts and supplementary employee-paid benefit programs.
Commission payments and a quarterly customer satisfaction cash bonus, subject to the Company's applicable compensation agreement.