New Construction/Remodel Plumber

Rodenhiser Home Services Inc•Holliston, MA

7d•$65,000 - $100,000

About The Position

Rodenhiser Home Services is seeking an experienced Remodel Plumber to complete plumbing remodel calls within their area of expertise. The role involves building customer rapport, recommending appropriate products and services, helping customers choose financing and maintenance plans, and explaining replacement opportunities for aging, inefficient, or underperforming systems. The plumber is also expected to meet KPI goals, complete follow-up calls, and maintain a clean, organized job site and well-inventoried truck. Rodenhiser describes itself as a family-owned business with in-house training, an experienced technician network, scheduling that allows time to evaluate and fix problems, and opportunities for advancement. Some field positions may be eligible for flexible hours. The company emphasizes supportive teamwork, customer service, professional growth, and community and team activities.

Requirements

Licensed Journeyman Plumber.
Remodel or new construction experience is required.
Competence using tools and resources related to basic remodel calls.
Knowledge of plumbing and gas codes and proper safety standards.
Ability to explain technical information to non-technical customers.
Ability to take timely action to solve problems using established policies and procedures.
Ability to read and understand policy manuals, safety rules, and procedures.
Hold at least one state license or certification.
Engagement in further technical development, such as learning different disciplines and cross-training.
Valid driver’s license and clean driving record.

Responsibilities

Complete plumbing remodel calls within the employee’s current area of expertise.
Establish customer rapport and confidence in the team, and sell appropriate products and services.
Educate and assist customers in choosing suitable financing options and maintenance plans.
Exceed the minimum KPI goal.
Successfully complete follow-up calls.
Explain replacement opportunities for aging, inefficient, or underperforming systems.
Maintain a clean, organized job site and a well-inventoried truck.

Benefits

In-house hands-on training with state-of-the-art equipment.
Some field positions are eligible for flexible hours.
Clear path to advancement.
Team activities and events, including BBQs, holiday parties, softball games, 5Ks, and community service events.
Medical insurance.
Dental insurance.
Vision insurance.
Disability insurance.
Life insurance.
AD&D coverage.
MA PFML.
Paid vacation.
Paid holidays.
Parental leave.
401(k) match.
Tuition reimbursement.
Career development.
Product discounts.
Potential bonuses, commissions, or other variable compensation, depending on position.