New Client Engagement (Bilingual Portuguese / English Speaking)
About The Position
The New Client Engagement (NCE) role is part of Gartner’s Client Success Organization and supports prospects and new or upgraded clients through a customized experience. NCE includes Client Onboarding and Insights Platform Walkthrough functions. Client Onboarding provides onboarding for new and upgraded clients, while Insights Platform Walkthrough specialists demonstrate Gartner resources, including the gartner.com platform, to prospects as part of the sales process. The role helps create a seamless experience from prospect demonstrations through client onboarding and ongoing service delivery. Associates use strategic thinking and relationship-building to understand executives’ business priorities and challenges, align Gartner research and expertise with their needs, demonstrate the value of Gartner products and services, and contribute to Gartner’s growth. The position requires fluency in Portuguese and English.
Requirements
- Proficiency in Portuguese and English.
- At least 6 months of relevant professional and/or internship experience, with a proven track record of success and a passion for driving client success.
- Strong communication, collaboration, prioritization, critical-thinking, and influencing skills.
- Ability to be agile and flexible.
- Well-defined time-management and organizational skills.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Lead prospect and/or client calls to understand priorities and challenges and articulate the value of Gartner products and services.
- Communicate Gartner services and capabilities to prospective clients and demonstrate their value to decision makers.
- Collaborate with Sales teams to demonstrate Gartner products and resources effectively to prospects or clients and increase the likelihood of engagement and license purchases.
- Communicate with internal Gartner partners to overcome obstacles and maximize the value delivered to prospects and clients.
- Research prospective and existing companies, C-level executives, business trends, and competitive intelligence to prepare relevant, tailored Gartner resources.
Benefits
- Competitive salary
- Generous paid time off
- Charity match program
- Medical, dental, and vision plans
- Parental leave
- Employee Assistance Program (EAP)
- 401(k) matching
- Professional development and growth opportunities
- World-class onboarding and ongoing training
- Annual bonus plan or role-based, uncapped sales incentive plan, as applicable
- Opportunity to purchase company stock at a discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
