New Business Associate - Inbound

Plaid • New York, NY

11d • $95,086 - $95,086

About The Position

Plaid is seeking a New Business Associate to manage inbound leads and serve as the first point of contact for most new companies. The role owns the opportunity qualification cycle and works closely with marketing, sales, and business operations to support revenue acquisition goals. The ideal candidate is customer-centric, goal-oriented, collaborative, and comfortable in a fast-paced environment.

Plaid builds tools and experiences that developers use to create financial products and services. Its network connects 12,000 financial institutions across the US, Canada, the UK, and Europe. Plaid was founded in 2013 and is headquartered in San Francisco, with offices in New York, Seattle, Washington, D.C., Raleigh, London, and Amsterdam.

The role helps developers get started with Plaid, identifies promising developers and business verticals, and shares customer and product feedback with internal teams. This role is not eligible for visa sponsorship. Plaid describes itself as an equal opportunity employer and is committed to providing reasonable accommodations during the recruiting process. Additional compensation may include equity and/or commission, depending on the position offered. Plaid provides a comprehensive benefits plan, including medical, dental, vision, and 401(k).

Requirements

• Exceptional communication and interpersonal skills.
• Interest in financial services and technical products, a desire to become more technical, and the ability to learn Plaid's APIs.
• Strong problem-solving abilities and a customer-centric mindset.
• Positive attitude, resilience, and a passion for continuous learning.
• Excellent time-management skills, with the ability to prioritize tasks and streamline processes.
• This role is not eligible for visa sponsorship.

Responsibilities

• Manage inbound leads and own outreach to new companies, serving as the primary point of contact for new customers.
• Help new developers get started with Plaid and answer questions about its products.
• Identify the most promising developers and verticals to help Plaid grow.
• Work with product and engineering teams to integrate customer and product feedback.
• Collaborate with growth marketing to provide feedback and strategize on new content campaigns.
• Handle the opportunity qualification cycle and work with marketing, sales, and business operations to support revenue acquisition goals.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Equity and/or commission may be offered as additional compensation, depending on the position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed