New Business Associate I

Americo Financial Life and Annuity•Kansas City, MO

7d•Onsite

About The Position

Americo is hiring a full-time New Business Associate I for its New Business department. The department onboards life and annuity policies and manages new business administrative processes within established guidelines and service-level expectations. This role supports internal agent and client-facing departments by processing applications, handling inbound inquiries, and helping ensure timely and accurate policy issuance. The position is onsite at Americo’s downtown Kansas City, Missouri, office, Monday through Friday, 8:00 a.m. to 5:00 p.m. Americo is a life insurance and annuity company whose roots date back more than 100 years. The company describes its work environment as a bustling, newly renovated downtown office and emphasizes employee development, work-life balance, health and well-being, community involvement, and coworker events.

Requirements

Detail-oriented, with strong attention to accuracy and deadlines.
Demonstrated ability to prioritize tasks with competing deadlines.
Computer proficiency and willingness to learn new systems.
Strong organizational skills.
Professional phone etiquette and customer service skills.
Typing speed of at least 40 words per minute.
Ability to work effectively in a team environment.
Associate degree or equivalent combination of education and relevant experience.

Nice To Haves

Prior experience in insurance, financial services, or new business processing.
Experience working with policy administration or workflow systems.

Responsibilities

Receive and process work through telephone, email, and other electronic methods.
Index and submit application data into AWD, APNG, NBU, and NBUW systems.
Review applications, make decisions, and take appropriate action to issue and close policies and process funding sources within service standards.
Communicate with agents during routine policy processing.
Handle internal phone inquiries from agent and client-facing departments.
Assist with departmental needs, including reporting, quality reviews, testing, and special projects.

Benefits

Competitive pay and a bonus program offered to all associates.
Comprehensive paid training program and development opportunities.
Paid time off that accrues monthly and increases with tenure; new hires earn over three weeks annually.
11 paid company holidays.
Maternity and parental leave program.
Paid short-term and long-term disability coverage.
Flexible benefits, including PPO and HDHP medical plan options with HSA and FSA eligibility, dental coverage, and vision coverage.
Company-paid life insurance and disability coverage.
Confidential employee assistance program.
Wellness program and comprehensive health resources.
Corporate fitness discounts.
401(k) plan with employer matching.
Tuition reimbursement programs.
Complimentary paid parking near the Americo offices.
Company and associate-supported volunteer and charitable activities.
Coworker and office events, including participation in the Kansas City Corporate Challenge.