New Business Associate I

Americo Financial Life and Annuity•Kansas City, MO

7d•Onsite

About The Position

Americo is hiring a full-time New Business Associate I to join its expanding team. The role is part of the New Business department, which onboards annuity policies and manages administrative processes according to established service levels and guidelines. This position supports internal agent and client-facing departments by processing applications, handling inbound inquiries, and helping ensure timely and accurate policy issuance. The position is based onsite at Americo’s downtown Kansas City, Missouri office. Hours are Monday through Friday, 8:00 AM to 5:00 PM.

Requirements

Detail-oriented, with strong attention to accuracy and deadlines.
Ability to prioritize tasks effectively while managing competing deadlines.
Computer proficiency and willingness to learn new systems.
Strong organizational skills.
Professional phone etiquette and customer service skills.
Typing speed of at least 40 words per minute.
Ability to work effectively in a team environment.
Associate degree or equivalent combination of education and relevant experience.

Nice To Haves

Prior experience in insurance, financial services, or new business operations.
Experience working with policy administration or workflow systems.

Responsibilities

Receive and process work by telephone, email, and other electronic methods.
Index and submit application data into AWD, APNG, NBU, and NBUW systems.
Review applications, make decisions, and take appropriate actions to issue, close, and process funding sources within service standards.
Communicate with agents during routine policy processing.
Handle internal phone inquiries from agent and client-facing departments.
Assist with departmental reporting, quality, testing, special assignments, and projects.

Benefits

Competitive pay and a bonus program offered to all associates.
Comprehensive paid training program and career development opportunities.
Paid time off accruing monthly and increasing with tenure; new hires earn over three weeks annually.
11 paid company holidays.
Maternity and parental leave program.
Paid short-term and long-term disability.
Flexible benefits with PPO and HDHP medical plan options, HSA and FSA eligibility, and company contributions.
Dental and vision coverage.
Company-paid life insurance and disability coverage.
Confidential employee assistance program.
Wellness program and comprehensive health resources.
Corporate fitness discounts.
401(k) plan with employer matching.
Tuition reimbursement.
Volunteer and community-giving opportunities.
Company events and participation in the Kansas City Corporate Challenge.
Complimentary paid parking near the downtown office.