New Business Manager

US Foods•Menomonee Falls, WI
•$80,000 - $130,000

About The Position

The New Business Manager is responsible for sourcing and developing profitable new business that can be transitioned to a Territory Manager. The role pursues high-potential sales leads for conversion into US Foods customers, supporting annual sales and profit plans and helping Territory Managers capture growth opportunities and build market share. The manager develops a business plan to capture and penetrate market share within the division, focusing on customers with more than $0.5 million in annual sales potential. New-account revenue targets are at least $2 million in the first year and $6 million annually in following years, or another annual target agreed upon with the Division President and VP Sales. Key performance indicators include high-potential accounts opened, sales dollars, and gross profit dollars. The role researches prospective customers and market conditions; develops account offerings and pricing with Category and Segment Specialists; and coordinates credit applications, onboarding, and handoff to Territory Managers and Sales Coordinators. It maintains a pipeline of prospective clients, uses company-approved tools and databases to identify opportunities and track progress, and shares market intelligence with District Sales Managers. The manager may support at-risk newly opened accounts, maintain customer relationships, attend sales and industry events, and share sales practices with Territory Managers.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of sales experience.
  • At least 3 years of experience opening accounts greater than $0.5 million.
  • Exceptional sales and interpersonal skills, with a demonstrated ability to warm, convert, and close high-potential new street accounts.
  • Excellent communication and negotiation skills and strong interpersonal skills.
  • Ability to build internal and external relationships and leverage them to achieve business goals.
  • Ability to present creatively in front of large groups.
  • Highly motivated, results-driven, and able to work autonomously; detail-oriented and able to work under pressure and meet tight deadlines.
  • Working knowledge of Microsoft Word, Excel, and PowerPoint.
  • Overnight travel may be required for trainings, meetings, or other company events.

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience opening accounts greater than $0.5 million in the foodservice industry is preferred.

Responsibilities

  • Source, pursue, secure, and develop high-potential new business that can be transitioned to a Territory Manager.
  • Develop a business plan to capture and penetrate market share within the division, focusing on customers with annual sales potential greater than $0.5 million.
  • Produce new-account revenue in line with assigned targets: a minimum of $2 million in the first year and $6 million annually in following years, or an agreed target.
  • Use KPIs to focus on high-potential accounts opened, sales dollars, and gross profit dollars.
  • Maintain a pipeline of emerging high-potential clients.
  • Research prospective customer requirements, menu design, business size, and current suppliers; analyze market trends, conditions, product innovations, competitor products, prices, and sales.
  • Share market information, menu ideas, and products with customers as value-added services.
  • Work with Category and Segment Specialists to create order guides and pricing and present compelling offerings to prospective accounts.
  • Complete new-customer credit applications and coordinate onboarding and smooth handoff with the Customer Solutions Coordinator, Sales Coordinator, and Territory Manager, including any accounts-receivable responsibility during development.
  • Use company IT tools and approved databases to identify high-potential opportunities and update progress; communicate field intelligence and observations to District Sales Managers.
  • Participate selectively in the SOS process for recently opened accounts at risk of churn; visit customers, address concerns, and adjust offerings or pricing as needed.
  • Maintain contact with new accounts and conduct Customer Business Reviews with critical customers upon request.
  • Maintain ongoing relationships with key decision makers and leverage industry contacts as decision makers move.
  • Attend sales meetings, food shows, and vendor, marketing, and industry events to network with prospective accounts.
  • Share skills and experience with Territory Managers in one or two sales meetings per year, including onboarding, account research, penetration, warming, and closing techniques.
  • Perform other duties assigned by the manager.

Benefits

  • Annual incentive plan bonus may be available.
  • Health insurance.
  • Pre-tax spending accounts.
  • Retirement benefits.
  • Paid time off.
  • Short-term and long-term disability.
  • Employee stock purchase plan.
  • Life insurance.
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