New and Used Car Sales Representative

DARCARS Automotive Group•Mount Kisco, NY

About The Position

DARCARS BMW of Mt. Kisco is hiring a BMW Car Sales Representative to help customers identify and purchase vehicles while delivering a luxury buying experience in person and online. The representative works with Sales Consultants, Managers, and Finance professionals in a fast-paced dealership environment. Top sales performers can earn up to $150K+. The role includes engaging with showroom, phone, internet, and digital leads; presenting and demonstrating BMW vehicles; supporting customers through sales, financing and leasing, paperwork, delivery, and follow-up; and maintaining product knowledge and customer relationships. The employee must follow DARCARS policies and procedures and BMW standards, and may be assigned other duties by a supervisor. Employment is at will and subject to dealership rules and regulations.

Requirements

Strong communication, presentation, and customer service skills.
Passion for BMW vehicles and the luxury automotive industry.
Team-oriented mindset and strong drive to succeed.
Ability to thrive in a fast-paced, high-performance environment.
Flexible schedule, including evenings and weekends.
Valid driver's license and safe driving record.
High school diploma or GED.
Must be at least 18 years old and pass pre-employment screening.

Nice To Haves

Previous automotive or luxury sales experience is preferred but not required.
Bilingual Spanish or Korean is a plus.

Responsibilities

Conduct business professionally, ethically, and with a customer-focused approach, following the DARCARS approach to selling BMW vehicles.
Greet customers, listen to their needs, and provide an exceptional luxury customer experience throughout the sales process.
Present BMW vehicles and explain features, technology, performance, options, and specifications that fit customer needs.
Conduct professional vehicle demonstrations and test drives, following DARCARS procedures, obtaining proper identification, and using designated routes.
Demonstrate BMW technology, safety features, performance capabilities, connectivity, and vehicle controls.
Suggest appropriate optional equipment, accessories, protection products, warranties, and other products.
Compute and quote vehicle pricing accurately.
Work with the Finance team to assist customers with financing and leasing options as needed.
Complete required sales paperwork accurately and efficiently.
Arrange vehicle delivery, registration, and customer orientation.
Address customer concerns and support high customer satisfaction.
Maintain knowledge of BMW models, features, specifications, pricing, packages, options, and standard equipment; stay current on new models, technologies, product updates, and manufacturer programs.
Develop and maintain a prospect and customer follow-up system, build long-term relationships, and generate repeat and referral business.
Participate in required BMW and DARCARS training programs.
Use online and digital retailing tools, video, and virtual communication tools to assist customers when appropriate.
Follow up promptly and professionally with internet, phone, showroom, and digital leads.
Develop personal income goals with the General Manager consistent with DARCARS standards and create a strategy to achieve them.
Comply with DARCARS policies and procedures and BMW standards.
Maintain a professional appearance and represent the BMW brand appropriately.
Perform other duties as assigned and follow other instructions from a supervisor.