New and Used Car Sales Representative

DARCARS Automotive Group • Fairfax, VA

2d

About The Position

DARCARS of Fairfax is hiring a non-supervisory, commission-based New and Used Car Sales Representative. The role is responsible for selling new and used vehicles, providing exceptional customer service, and achieving sales objectives. Representatives work with customers in person and virtually and collaborate with Sales Consultants, Sales Managers, Finance Managers, and the General Manager. Top performers can make up to $20,000 or more per month. Bilingual English/Spanish candidates are preferred.

Requirements

• Strong communication skills with customers and DARCARS employees.
• Commitment to customer service.
• Ability to use video tools such as FaceTime to assist customers.
• Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, and to converse comfortably with customers.
• Ability to work in a fast-paced environment and as part of a team.
• Ability to work a flexible schedule, including evenings and weekends.
• Valid driver’s license and acceptable safe driving record.
• High school diploma or equivalent (GED).
• At least 18 years of age.
• Ability to pass pre-employment screening, including background screening.
• Ability to stand, walk, bend, and twist to perform normal job functions.

Nice To Haves

• Bilingual English/Spanish; ability to speak Spanish or Chinese is a plus.
• Previous sales experience is preferred but not required.

Responsibilities

• Conduct business professionally and ethically.
• Welcome customers, listen to their needs, and describe vehicle operations and features that match those needs, in person or virtually.
• Follow DARCARS test-drive procedures, including verifying identification and following the designated route.
• Suggest optional equipment, features, and warranties for customers to purchase.
• Calculate and quote vehicle prices accurately.
• Work with the finance team to obtain financing as needed.
• Complete required paperwork and arrange vehicle delivery and registration.
• Address customer concerns and ensure customer satisfaction.
• Maintain knowledge of vehicle brands and products, including features, specifications, pricing, options, and standard equipment.
• Demonstrate vehicles effectively on a planned route.
• Develop and maintain a system for prospecting and customer follow-up.
• Participate in required brand and DARCARS training.
• Use online digital retailing sales tools and, when needed, video tools to assist customers with virtual car buying.
• Develop personal income goals with the General Manager and strategies to meet those goals consistently.
• Comply with DARCARS policies and procedures.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits plan including 401(k).
• Employee discounts on vehicle purchases, parts, and service repairs.
• Opportunities to participate in community service initiatives.
• Internal career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED