New and Used Car Sales Representative

DARCARS Automotive Group•Greenwich, CT

About The Position

DARCARS Lexus of Greenwich is building a high-performance sales team and is seeking motivated Car Sales Representatives to help customers find vehicles and deliver an exceptional buying experience in person and online. The role involves working with Sales Consultants, Managers, and Finance professionals in a fast-paced dealership environment. Top sales performers can earn up to $150K+. The representative follows the DARCARS approach to selling, maintains product knowledge, develops customer and prospect follow-up, participates in required training, and uses digital retailing tools. The position may also involve using video tools to assist customers with the virtual car-buying process. In conjunction with the General Manager, the representative develops income goals and a strategy to meet them. Other duties may be assigned.

Requirements

Strong communication and customer service skills.
Team-oriented mindset and drive to succeed.
Ability to thrive in a fast-paced environment.
Flexible schedule, including evenings and weekends.
Valid driver’s license and safe driving record.
High school diploma or GED.
Must be at least 18 years old and pass pre-employment screening.
Ability to make an effective demonstration ride on a planned route.

Nice To Haves

Sales experience is preferred but not required.
Spanish or Korean bilingual ability.
Spanish bilingual ability is noted as a plus.

Responsibilities

Conduct business in a professional and ethical manner.
Follow the DARCARS approach to selling.
Welcome customers, listen to their needs, and describe vehicle features and operations that match those needs, in person or virtually.
Follow test-drive procedures, including obtaining correct identification and following the designated route.
Suggest optional equipment, features, and warranties for customers to purchase.
Correctly compute and quote vehicle sales prices.
Work with the finance team to obtain financing as needed.
Complete necessary paperwork.
Arrange vehicle delivery and registration.
Address customer concerns and ensure customer satisfaction.
Maintain knowledge of brands and products, including features, specifications, pricing, options, and standard equipment.
Conduct effective demonstration rides on planned routes.
Develop and maintain a system for prospecting and customer follow-up.
Participate in required brand and DARCARS training.
Use online digital retailing sales tools and become familiar with them.
Use video tools as needed to assist customers virtually with the car-buying process.
Develop personal income goals and a strategy to meet them in conjunction with the General Manager.
Comply with DARCARS policies and procedures.
Perform other duties as assigned or requested by a supervisor.