Neuroscience Sales Specialist, Schizophrenia (Cleveland West, OH)– Johnson & Johnson Innovative Medicine

Johnson & Johnson•Cleveland, OH

About The Position

Johnson & Johnson Innovative Medicine is seeking a Neuroscience Sales Specialist focused on schizophrenia, including the Invega Sustenna Portfolio and Caplyta. The role supports the Cleveland West and Columbus North, Ohio territory, covering metropolitan areas and surrounding communities across Central, North Central, and Northeast Ohio. The territory includes, but is not limited to, Dublin, Westerville, Powell, New Albany, Avon, Strongsville, Medina, and Sandusky. The specialist drives territory sales performance by engaging healthcare professionals and mental health community centers in person and virtually. The role develops and implements local business plans, tailors compliant customer interactions, identifies appropriate resources, and works with internal stakeholders to meet business objectives. It also involves understanding local markets and customer needs, collaborating with colleagues, and maintaining accurate administrative and sales records. The position requires periodic travel, which may include overnight stays and travel to corporate headquarters, training, and sales meetings. Work hours may include meetings outside normal working hours.

Requirements

At least two years of relevant experience in healthcare sales or account management, business-to-business sales, or recent transition from active-duty military service.
Bachelor’s degree from an accredited college or university.
Valid driver’s license and safe driving record.
Strong desire and passion for improving the lives of patients and caregivers, with a patient-centric approach.
High integrity and adherence to company compliance policies and procedures.
Self-motivation, initiative, entrepreneurial drive, sound decision-making judgment, and strong teamwork, collaboration, and cross-functional skills.
Demonstrated ability to learn and adapt in an evolving environment and overcome obstacles and challenges.
Ability to adapt to changing telemedicine and virtual environments.
Ability to analyze data and metrics to assess progress, diagnose performance issues, and identify opportunities.
Experience establishing new customer relationships and communicating technical information to diverse audiences.
Ability to perform all essential functions of the position, with or without reasonable accommodation.

Nice To Haves

Three or more years of sales experience in specialty pharmaceuticals.
Launch, antipsychotic, and/or bipolar sales experience.
Skills in analytical reasoning, business behavior, clinical experience, communication, cross-functional collaboration, cultural competence, customer centricity, data analysis, partnership development, execution, market knowledge, neuroscience, pharmaceutical industry, pharmaceutical sales and marketing, problem solving, report writing, sales support, sales trend analysis, and strategic sales planning.

Responsibilities

Drive sales performance to meet or exceed forecasts within the assigned territory by calling on healthcare professional offices and mental health community centers, in person and virtually, while following compliance guidelines.
Use assigned budgets effectively to achieve territory objectives.
Customize discussions and customer interactions according to customer needs in a compliant and ethical manner.
Maintain current knowledge of the local market, practice structures, evolving customers, and key influencers, and share relevant information with internal stakeholders.
Provide input into resource allocation decisions across customers and the region.
Identify and select programs and resources appropriate for each customer, practice, or system.
Work with the Regional Business Manager and key stakeholders to develop a local business plan that achieves business objectives.
Capitalize on formulary approvals and other business opportunities through effective implementation of the strategic plan.
Collaborate with other Neuroscience Sales Specialists on shared objectives and best-practice sharing.
Accurately and promptly manage work-hour records, sales-call data, customer objectives, communication responses, synchronization, samples, and expenses.
Build business plans informed by the breadth and depth of customer business needs, resources, and products.
Complete assigned company and job-related training within required timelines.