About The Position

The Neuroscience Sales Representative is responsible for meeting or exceeding sales expectations within the assigned Cincinnati East territory, including Athens, Ohio; Ashland, Kentucky; and surrounding areas in Southern Ohio and Northeast Kentucky. The role supports the CAPLYTA® commercial team and promotes the company’s vision of delivering innovative treatments that improve the lives of people with neuropsychiatric, neurologic, and other disorders, while reducing the burden on patients and caregivers. The representative develops strong product and disease-state knowledge to engage healthcare professionals in compliant clinical discussions about clinical evidence, approved indications, and product efficacy and safety. The role involves understanding customer needs, tailoring interactions and resources accordingly, and supporting appropriate on-label prescribing. The representative develops local strategic and tactical plans, allocates resources, manages territory budgets and expenses, and works with the District Manager and internal stakeholders to achieve business objectives. This position primarily involves calling on primary care healthcare professional offices and selected primary care targets, both in person and virtually. Work hours may include meetings outside normal working hours. Some overnight travel may be necessary based on territory geography, with periodic domestic travel to headquarters, training, and sales meetings. The employee must be able to perform all essential functions, with or without reasonable accommodation.

Requirements

  • Bachelor’s degree from an accredited college or university.
  • Valid driver’s license and safe driving record.
  • At least 1 year of documented success in B2B sales.
  • Strong desire and passion for improving the lives of patients and caregivers, with a patient-centric approach.
  • High integrity and compliance with company policies and procedures.
  • Self-motivation, initiative, entrepreneurial drive, and sound decision-making judgment.
  • Strong teamwork, collaboration, and cross-functional skills.
  • Track record of learning and adapting to evolving environments and overcoming obstacles and challenges.
  • Ability to adapt to changing telemedicine and virtual environments.
  • Ability to analyze data and metrics, assess progress against objectives, diagnose performance issues, and identify opportunities.
  • Strong verbal, presentation, and listening skills.
  • Experience establishing new customer relationships and communicating technical information to diverse audiences.
  • Ability to perform all essential functions of the position, with or without reasonable accommodation.

Nice To Haves

  • Previous pharmaceutical, biologics, and/or medical device sales experience.
  • Antipsychotic and/or bipolar sales experience.
  • Commitment to learning emerging technologies such as AI through exploration, iteration, and applying new tools over time.

Responsibilities

  • Drive compliant sales performance to meet or exceed territory sales forecasts and objectives through in-person and virtual calls on predominantly primary care healthcare professional offices and selected primary care targets.
  • Develop product and disease-state knowledge and educate healthcare professionals on clinical evidence, approved indications, and product efficacy and safety to support appropriate on-label prescribing.
  • Use assigned budgets effectively and manage territory expenses in support of territory objectives.
  • Customize customer discussions and interactions to meet customer needs in an ethical and compliant manner.
  • Maintain an understanding of the local market, practice structures, customers, and key influencers, and share relevant information with internal stakeholders.
  • Provide input into resource allocation decisions and select suitable programs and resources for customers, practices, and healthcare systems.
  • Provide healthcare provider education through programs consistent with company ethical guidelines.
  • Work with the District Manager and key stakeholders to develop and execute a local business plan.
  • Capitalize on formulary approvals and other business opportunities through effective implementation of the strategic plan.
  • Collaborate with other Neuroscience Sales Specialist-II colleagues on shared objectives and best-practice sharing.
  • Maintain timely and accurate records for work hours, sales calls, customer objectives, communications, synchronization, samples, and expenses.
  • Meet or exceed all Neuroscience Sales Representative deliverables and complete required company and job-related training within assigned timelines.
  • Build a compliant business plan based on the depth and breadth of customer needs, available resources, and products.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short- and long-term disability insurance
  • Business accident insurance
  • Group legal insurance
  • Pension plan
  • 401(k) savings plan
  • Vacation: 120 hours per calendar year
  • Sick time: 40 hours per calendar year (56 hours for employees residing in Washington)
  • Holiday pay, including floating holidays: 13 days per calendar year
  • Work, Personal and Family Time: up to 40 hours per calendar year
  • Parental leave: 480 hours within one year of a child’s birth, adoption, or foster care placement
  • Condolence leave: 30 days for an immediate family member and 5 days for an extended family member
  • Caregiver leave: 10 days
  • Volunteer leave: 4 days
  • Military spouse time-off: 80 hours
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