Pharmaceutical Sales - Neuroscience Long Term Care (LTC) Specialist - New Orleans, LA

Otsuka Pharmaceutical Co., Ltd.•New Orleans, LA
•$116,000 - $166,750

About The Position

Otsuka America Pharmaceutical Inc. is seeking a Neuroscience Long Term Care (LTC) Specialist to engage healthcare professionals through in-person, virtual, and digital channels, sharing expertise about products and their approved indications. The specialist serves as the primary contact for LTC accounts and healthcare providers, coordinates speaker programs and provider discussions, and shares local market insights and opportunities with the Area Business Lead. The role collaborates with local Neuroscience Specialists and cross-functional colleagues in Medical Affairs and Market Access under appropriate guardrails. The position requires an understanding of LTC regulations, operational challenges, and residents’ clinical and quality-of-life needs. The specialist positions solutions that add value to LTC facilities and builds strategic relationships with decision-makers. The role develops facility-specific communication and sales strategies; provides accurate, detailed, on-label information; discusses product access and coverage considerations; and offers established guidance on patient care and relevant protocols. Digital tools such as webinars, virtual meetings, digital newsletters, and interactive platforms are also used to engage customers. The role is based in the New Orleans, Louisiana sales territory, and the employee must live within a commutable distance of 50 miles from the territory’s primary city. The listed salary range is $116,000 to $166,750, plus an incentive opportunity; actual pay depends on factors including experience and skills.

Requirements

  • At least 2 years of pharmaceutical or medical device sales experience.
  • At least 4 years of experience in a sales role working with healthcare providers, ideally representing multiple products.
  • Must reside within a commutable distance of 50 miles from the primary city in the sales territory.
  • Experience in pharmaceutical sales, healthcare management, or a related field.
  • Thorough understanding of the LTC environment, including regulatory requirements, operational challenges, and residents’ clinical needs.
  • Proven ability to build and maintain strategic relationships with stakeholders in LTC facilities.
  • Ability to thrive in an ambiguous environment undergoing transformation.
  • Proven track record in coaching, training, and mentoring peers or others.
  • Excellent verbal and written communication skills for conveying complex information and engaging providers and decision-makers.
  • Commitment to ethical business practices and understanding of regulatory standards, with the ability to conduct business in compliance with company policies and guidance.

Nice To Haves

  • Experience in the long-term care sector or working with healthcare providers is highly advantageous.

Responsibilities

  • Understand LTC regulations, operational challenges, and residents’ needs, and position solutions that add value to LTC facilities.
  • Identify and cultivate relationships with LTC decision-makers, including administrators, directors of nursing, and pharmacy managers.
  • Develop and execute communication and sales strategies tailored to each facility’s priorities, operational demands, patient outcomes, and compliance objectives.
  • Provide detailed, accurate, on-label product information in accordance with approved materials and regulatory standards.
  • Address product access considerations, including local payor coverage, co-pay options, prior authorization requirements, formulary placement, and availability expectations.
  • Offer established patient-care guidance concerning system protocols, standard-of-care guidelines, discharge protocols, and published expert opinions.
  • Engage customers through virtual and digital tools, including webinars, virtual meetings, digital newsletters, and interactive platforms.
  • Serve as the primary point of contact for LTC accounts and healthcare providers.
  • Coordinate speaker programs and organize local provider groups for discussion.
  • Share opportunities, feedback, and local market insights with the Area Business Lead to inform local strategy and team objectives.
  • Use competitive data and business reports to track progress, identify opportunities, and establish territory priorities.
  • Educate office staff on payer guidelines and reimbursement procedures to support pull-through.
  • Use promotional materials and internal support resources appropriately and compliantly.
  • Network with territory professional groups and potential key opinion leaders.
  • Build relationships with office and practice personnel, provide accurate information, and follow through on account needs.
  • Deliver balanced sales presentations using approved marketing materials and technical references, demonstrating product and competitive knowledge.

Benefits

  • Comprehensive medical coverage
  • Dental coverage
  • Vision coverage
  • Prescription drug coverage
  • Company-provided basic life insurance
  • Accidental death and dismemberment insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Tuition reimbursement
  • Student loan assistance
  • 401(k) match
  • Flexible time off
  • Paid holidays
  • Paid leave programs
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