Network Support Specialist
City of New York•New York, NY
•$75,000 - $140,000
About The Position
The Bureau of Wastewater Treatment (BWT) is seeking an IT professional to support the planning, maintenance, and operation of local and wide-area network infrastructure at wastewater treatment plants, field offices, and collections facilities across New York City’s five boroughs. The role also provides telecommunications support and contributes to BWT’s transition from Cisco to Arista networking hardware. The position is listed under the civil service title IT Automation and Monitoring Engineer (E-95712). The civil service title is non-competitive and does not require candidates to be on a civil service list.
Requirements
- A baccalaureate degree in computer science, engineering, or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, or infrastructure management; or
- Eight years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, or infrastructure management; or
- Education and/or experience equivalent to either of the above.
Responsibilities
- Install, configure, and support networking hardware, including switches, routers, access points, and wireless infrastructure.
- Assist with network modernization projects, including hardware upgrades, equipment relocations, and structured cabling.
- Troubleshoot LAN and WAN connectivity issues at field locations and provide responsive support.
- Coordinate site deployments and upgrades with the Bureau of Information Technology, vendors, and contractors.
- Maintain network documentation, including network diagrams, IP inventories, and cabling layouts.
- Provide secondary support for telecommunications systems, including cellular signal boosters, fire alarm lines, and dedicated data circuits.
- Ensure work complies with DEP’s EEO and EHS standards and promotes a safe, inclusive work environment.
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What This Job Offers
Job Type
Full-time
