NETWORK SUPERVISOR

Arizona Department of Administration•Lake Havasu City, AZ

1d•$50,000 - $52,000•Onsite

About The Position

The Department of Economic Security (DES), Division of Developmental Disabilities (DDD), seeks an experienced and highly motivated Network Supervisor. DDD provides people with developmental disabilities and their families with flexible, high-quality, member-driven services and supports that promote independent decision-making and community engagement. The position is located at 2031 Spawr Circle, Lake Havasu City, Arizona 86404, and is paid at an annual salary of $50,000–$52,000. The Network Supervisor leads and supports Network staff and oversees provider training, contracting, registration, certification, and monitoring. The role ensures that services and placements comply with applicable policies, licensing standards, contracts, and regulations, and that services are justified, cost-effective, and provided in the least restrictive environment. The supervisor also develops relationships with providers and community partners to support positive outcomes and inclusion for members and families. Applicants may not be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in a DDD Qualified Vendor Agreement or have a spouse or close family member with such an interest, or be employed or subcontracted by a DDD Qualified Vendor. The position requires successful background and reference checks. If driving is an essential job function, employees must meet applicable driver’s license, record-check, training, and insurance requirements. Newly hired State employees must successfully complete Electronic Employment Eligibility requirements.

Requirements

Knowledge of supervision and coaching principles and conflict resolution.
Knowledge of basic case management principles and practices.
Knowledge of Person-Centered Planning, Article 21-557, Arizona community resources, and services for members with disabilities.
Knowledge of group and family dynamics, human development, and evaluation methods.
Knowledge of needs identification, behavior management, applicable federal and state laws and regulations, public-sector policies, Title XIX, and State AHCCCS/ALTCS rules.
Skill in assessing and evaluating programs for members with developmental disabilities.
Skill in leadership and interpersonal relations with members, other government agencies, and the community.
Skill in planning, problem-solving, decision-making, implementation, oral and written communication, training development, monitoring, and evaluation.
Skill using computer systems, including Microsoft and Google Workspace.
Ability to recognize basic human rights and the care and assistance needs of individuals with developmental disabilities.
Ability to supervise and provide leadership, maintain provider file documentation, and establish professional partnerships.
Ability to work effectively with varied personalities and team members, determine staff and member training needs, and identify specific service needs.
Ability to interact with families and members, adapt to cultural diversity, and maintain a professional demeanor.
Ability to interpret and apply federal laws, state statutes, local rules and regulations, and agency policies and procedures.
Ability to monitor standards and inter-agency working agreements.
Successful background and reference checks; State employment is contingent on completion of the pre-employment process and the Agency’s ability to reasonably accommodate restrictions.
If driving is an essential function, possess and maintain a current, valid, class-appropriate driver’s license, meet record-check and training requirements, and maintain required liability insurance when using a personally owned vehicle on State business.
New State employees must successfully complete Electronic Employment Eligibility requirements.

Nice To Haves

At least two years providing services to individuals with developmental disabilities and at least one year of direct supervisory experience.

Responsibilities

Ensure Network staff have current policy and procedure information and provide appropriate monitoring, training, and technical assistance to Qualified Vendors (QVs) and Independent Providers (IPs).
Provide leadership, mentoring, and coaching to staff and team members.
Complete performance appraisals, authorize leave, approve ETE time cards, and ensure required meetings and documentation for assigned Network staff.
Oversee training, contracts, registration, and tracking for QV and IP providers.
Monitor budgets, program issues, and compliance with QV contract licensing standards.
Oversee provider recruitment, certification, contracting of IPs, and information gathering and review for residential placements.
Provide leadership, training, and guidance to Network staff, including IP Coordinators and Home and Community Based, Residential, and Day Program Coordinators.
Provide technical assistance and training to QVs and Support Coordination staff as needed.
Maintain relationships with the DES Office of Licensing Certification and Regulation, Independent Providers, and the QV community; develop community relationships that further inclusion and positive outcomes for members and families.
Review Utilization Review requests and FOCUS service authorizations; review residential placements, utilization reviews, and service approvals.
Ensure services are justified under policy and that placements are in the least restrictive, cost-effective environment.
Ensure staff have current information about certification and licensing, regulations including Article 21-557, Division policy, and contractual requirements, and that QVs understand these requirements.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans
Arizona State Retirement System participation and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child
Deferred compensation plan
Wellness plans
Tuition reimbursement
Stipend opportunities
Infant at Work Program
Rideshare and public transit subsidy
Career advancement and employee development opportunities