Founded on a commitment to service, Itezz Inc. is a Service-Disabled Veteran-Owned, SBA 8(a) certified small business dedicated to delivering innovative and reliable information technology solutions across the federal government. Rooted in the values of integrity, excellence, and patriotism, the company was built by those who have served — and that spirit of dedication carries into every project and client relationship. Itezz Inc. partners with federal agencies to solve complex technology challenges, drive digital transformation, and ensure mission-critical systems perform at the highest levels. When the mission demands excellence, Itezz Inc. delivers. Provide support for implementation, troubleshooting and maintenance of Network Security Boundaries. Manage Network Security Boundary infrastructure and any processes related to the systems. Provide support to Network Security Boundaries including day-to-day operations, monitoring and problem resolution for all of the network devices, firewalls, VPNs, web proxies, load balancers, etc. Provide Tier 1 (Basic help desk resolution) and Tier 2 (In-depth technical support) problem identification, diagnosis and resolution of problems. Provide support for the escalation and communication of status to agency management and internal customers. Provide support for hardware problems and remain involved in the resolution process. Configure and manage network devices, firewalls, VPNs, web proxies, and load balancers and install/load operating system software, troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance. Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with customer appropriate polygraph).
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees