Network System Administrator

Latitude Corp•Verona, WI

2d•Onsite

About The Position

Latitude Corp. is seeking a Network System Administrator to join our 100% EMPLOYEE-OWNED team. We are a rapidly growing employee-owned manufacturing company focused on making the impossible possible in precision metal manufacturing. We embrace problem solvers, creativity, and innovation, offering challenging and rewarding career opportunities. Our clean, climate-controlled facilities provide comfortable working environments, and our customers span various industries, including US military and defense. We are proud of our work and committed to supporting our employees' success with the necessary resources and opportunities.

Requirements

Ability to bend, lift to 40 pounds, perform work in confined spaces when running cabling, and possess sufficient dexterity to work on computer hardware.
Proficient in using a PC keyboard.
Full-time (40+ hours/week) on-site position.
Occasional after-hours support required for maintenance windows, system upgrades, and production emergencies.
Excellent communication and interpersonal skills.
Ability to multitask across varied responsibilities.
Conscientious attention to detail and accuracy.
Strong problem-solving abilities and customer service mindset.
Travel up to 25% of the time, as needed.
Strong analytical skills to evaluate network and system performance and identify areas for improvement.
Excellent problem-solving skills to diagnose and quickly resolve hardware, software, or networking issues impacting system performance.
Deep technical knowledge of hardware, software, and network systems for designing, implementing, and managing complex infrastructure.
Exceptional written and verbal communication skills to explain system designs to non-technical stakeholders and document configurations clearly.
Strong interpersonal and collaboration skills to work effectively with cross-functional teams.
Project management skills to oversee initiatives from conception to completion, managing resources, timelines, and stakeholder expectations.
Working knowledge of cybersecurity principles to ensure systems are secure and current with the latest standards.
Exceptional attention to detail and organizational ability to manage multiple system components and projects simultaneously.
Bachelors Degree or equivalent in Computer Science, Information Management, Computer technology, Computer Engineering or similar field of study.
Five+ years’ experience with Information Technology including end-user, network administration, cybersecurity and ERP support.
Microsoft server and Cisco networking software.

Nice To Haves

CompTIA Network+, MCSA and/or CCNA, desired.

Responsibilities

Provide Tier 1 end-user support through Tier 3 support for all Latitude locations.
Handle new employee onboarding for IT-related items.
Maintain, monitor, and troubleshoot all endpoints.
Administer LAN/WAN infrastructure, including routers, switches, firewalls, and wireless access points.
Minimize downtime and ensure system availability, security, and performance across all company locations.
Provide Production IT support.
Enforce cybersecurity compliance.
Requisition IT equipment on a recurring basis.
Serve as the initial point of contact (Tier 1) for all IT support requests via phone, email, and in-person.
Troubleshoot and resolve hardware, software, and connectivity issues for workstations, laptops, printers, and mobile devices.
Provide on-site support for manufacturing systems and shop floor computers.
Document resolutions and maintain a knowledge base for recurring issues.
Onboard new employees, including setting up phones, email, computers, and computer access, and providing training.
Provide Audio/Visual (A/V) support, including setting up Employee Owner meetings.
Maintain and monitor Windows Server and Linux environments.
Maintain an automated update system for workstation endpoints with Windows and third-party software patches, and anti-virus/anti-malware software.
Maintain disaster recovery and business continuity plans; perform system backups and recovery.
Administer and troubleshoot LAN/WAN infrastructure including routers, switches, firewalls, and wireless access points.
Monitor network performance (Inter- and intra-net) and respond to incidents affecting production uptime.
Maintain network documentation including topology diagrams, IP schemas, and change logs.
Manage existing Active Directory, Group Policy, DNS, DHCP, and identity/access management.
Implement and maintain a monitoring system for server and workstation hardware and software health to minimize downtime.
Maintain working knowledge of all company software and new releases.
Maintain asset inventory records for all hardware and software.
Install new hardware and software on workstation endpoints as needed; work with vendors to maintain and upgrade all company infrastructure.
Attend remote and on-site training related to business-critical software; maintain IT related industry certifications.
Restrict access to export-controlled data in accordance with company policy.
Implement and enforce cybersecurity policies including endpoint protection, access controls, and log monitoring.
Perform cybersecurity activities and testing to ensure data are protected.
Support audits and assessments related to CMMC, NIST 800-171, and other applicable frameworks.
Perform other ad hoc duties as requested.