Network Provisioning Engineer II (Layer 2)

Segra•Kansas City, MO
•Hybrid

About The Position

The Network Provisioning Engineer II (Layer 2) provides in-depth support for Segra’s networks, IP networks, and Ethernet networks. The role requires knowledge of commonly used concepts, practices, and procedures in a functional area of the organization. It is a hybrid position requiring at least three days in the office and allowing remote work two days each week.

Requirements

  • At least 4 years of networking engineering experience, or at least 4 years of Layer 2 provisioning experience related to E-Line and ELAN.
  • Prior experience with E-Line and ELAN provisioning, testing, and/or troubleshooting via CLI.
  • Strong knowledge of Cisco equipment.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Proficiency with computer applications, including Microsoft Word and Excel.
  • Good analytical and problem-solving skills.
  • Ability to use a computer keyboard and monitor for extended periods.
  • Detail-oriented, with good organizational and time-management skills.
  • Ability to multitask effectively.
  • Effective interpersonal skills to interact with customers, management, and team members.
  • Ability to prioritize and reprioritize effectively in a fast-paced environment, especially when handling time-sensitive issues and deadlines.

Nice To Haves

  • Provisioning experience with Ciena equipment using SAOS 6, 8, or 10.
  • Ability to demonstrate provisioning experience for Ring and Linear Services.
  • College degree in Engineering or a related field and 3–5 years of professional-level experience; or 6+ years of professional-level related Engineering/Technical experience; or an equivalent combination of education and related professional experience.
  • 6+ years troubleshooting higher-level network hardware and provisioning.
  • 6+ years in a network operations environment or related job.
  • Extensive understanding of either the Data or Transport disciplines in the Skill Matrix.

Responsibilities

  • Provision, test, and/or troubleshoot E-Line and ELAN services via CLI.
  • Provision Ring and Linear Services.
  • Troubleshoot higher-level network hardware and provisioning issues.
  • Support Segra’s networks, IP networks, and Ethernet networks.

Benefits

  • Medical, dental, and vision insurance
  • Life insurance
  • 401(k) match
  • Flexible Spending and Health Savings Accounts
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, and floating holidays
  • Volunteer days
  • Parental leave
  • Legal, accidental, and hospital indemnity insurance
  • Identity theft and pet insurance
  • Immediate 401(k) vesting
  • Programs supporting physical, mental, financial, and social wellness
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