Network Manager

Sonic Healthcare USA•Austin, TX

About The Position

The Network Manager is a hands-on technology leader responsible for the reliable, secure, and efficient operation of Sonic Healthcare USA's enterprise network services. Reporting to the Director of Network and Communications, the role leads a team supporting enterprise network infrastructure, WAN services, firewall platforms, F5 application delivery technologies, Cisco Identity Services Engine (ISE), and Cisco Secure Access solutions. The Network Manager provides operational leadership, technical direction, staff development, and project oversight while partnering with Cybersecurity, Infrastructure and Operations, business stakeholders, and vendors. The role helps maintain resilient connectivity, strengthen network security, and advance infrastructure modernization across the organization.

Requirements

Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field, or an equivalent combination of education and relevant experience.
At least five years of progressive experience in enterprise networking, network security, or related infrastructure roles.
At least two years of experience leading technical teams, projects, or operational functions.
Experience supporting highly available, geographically distributed enterprise environments.
Strong knowledge of enterprise networking, including routing, switching, TCP/IP, LAN/WAN architecture, network segmentation, and secure remote access.
Experience managing enterprise firewall environments and network security controls.
Hands-on experience with F5 load balancing and application delivery technologies.
Experience with Cisco ISE, network access control, authentication services, and policy enforcement.
Familiarity with Cisco Secure Access, Zero Trust, SASE, and cloud connectivity concepts.
Experience with network monitoring, automation, configuration management, and performance analysis tools.
Knowledge of Windows Server, Linux, and modern network operating systems.
Strong analytical, troubleshooting, and problem-solving abilities.
Excellent communication, leadership, stakeholder management, and organizational skills.
Ability to communicate technical concepts and operational risks to technical and business audiences.

Nice To Haves

Experience in healthcare, laboratory services, or another regulated industry.
Experience with ITIL-based service management practices.
Cisco CCNP Enterprise, CCNP Security, or CCIE certification.
F5 Certified Technology Specialist (F5-CTS) certification or equivalent.
CISSP or equivalent cybersecurity certification.
ITIL Foundation or higher certification.

Responsibilities

Lead, mentor, and develop network engineering and network security team members, fostering accountability, collaboration, and continuous improvement.
Oversee availability, performance, security, and lifecycle management of enterprise network infrastructure and related services.
Provide technical leadership for routing, switching, WAN connectivity, network segmentation, firewalls, F5 platforms, Cisco ISE, and Cisco Secure Access technologies.
Manage network operations, monitoring, incident response, troubleshooting, capacity planning, maintenance, and service improvements.
Partner with Cybersecurity teams to implement secure network architectures, access controls, threat prevention measures, and regulatory compliance requirements.
Lead major incident response, root cause analysis, change management, and service restoration initiatives.
Develop and maintain network standards, documentation, operational procedures, and disaster recovery plans.
Drive network modernization, infrastructure upgrades, automation initiatives, and technology roadmap planning.
Manage vendor relationships, service provider performance, contract renewals, and technology evaluations.
Support enterprise cloud, infrastructure, security, acquisition, and site integration initiatives.
Prepare budgets, forecasts, project plans, and business cases for network and security investments.
Perform other duties and special projects as assigned.
Participate in an on-call rotation or escalation process to support critical network services.
Perform authorized work outside normal business hours during maintenance windows, major implementations, or incident response activities.
Travel to Sonic Healthcare USA locations as business needs require.
Adhere to information security, privacy, and change management requirements.