Manager - Network Engineering

OhioHealth • Columbus, OH

2d • Hybrid

About The Position

Provides strategic leadership, operational oversight, and technical direction for enterprise network and telecommunications infrastructure supporting a large, multi-hospital healthcare system. Leads network and telecommunications engineers responsible for planning, designing, implementing, project-managing, and lifecycle-managing complex network, voice, wireless, and telecommunications solutions across more than 200 ambulatory, administrative, and clinical locations, including 16 hospitals. The role supports newly constructed facilities, organizational growth, mergers and acquisitions, and infrastructure modernization.

Establishes strategic technology direction for enterprise connectivity, network services, telecommunications platforms, and related operational processes to promote availability, performance, security, scalability, and recoverability. Evaluates emerging technologies, develops long-term infrastructure roadmaps, and oversees complex, multi-year initiatives supporting patient care, clinical operations, and business objectives.

Provides leadership for architecture governance, vendor management, capital planning, budgeting, project portfolio management, and IT service management. Partners with clinical, operational, and Information Services leadership to align technology investments with organizational priorities. Drives operational excellence through process improvement, automation, AI-enabled tools, and healthcare technology best practices. This is a hybrid position in Columbus, Ohio, with a day shift and 40 scheduled hours per week.

Requirements

• Bachelor's degree or equivalent experience in Computer Science, Engineering, or a related field.
• At least 10 years of Information Technology experience demonstrating increasing responsibility.
• Expert knowledge of enterprise networking technologies, including routing, switching, wireless networking, software-defined networking, telecommunications systems, voice platforms, network security, cloud connectivity, and data center networking architectures.
• Experience designing and supporting highly available, geographically dispersed healthcare networks for mission-critical clinical applications.
• Ability to lead large-scale infrastructure deployment and project delivery across multiple locations while balancing operational support, strategic initiatives, and organizational priorities.
• Strong understanding of project management methodologies, portfolio management, infrastructure architecture, systems integration, and technology lifecycle management.
• Knowledge of healthcare regulatory requirements, cybersecurity frameworks, disaster recovery planning, business continuity practices, and operational resiliency standards.
• Experience developing enterprise standards, governance processes, service offerings, and operational metrics.
• Financial and business acumen, including experience with departmental budgets, capital planning, forecasting, contract negotiations, vendor management, cost-benefit analyses, and strategic technology sourcing.
• Strong leadership, communication, and relationship-building skills, including the ability to influence executive stakeholders, clinical leadership, business partners, and technology teams.
• Experience leveraging automation, orchestration, analytics, and AI technologies to improve operational efficiency, service quality, deployment consistency, and team productivity.
• Ability to build high-performing teams through coaching, mentoring, talent development, succession planning, and performance management.

Nice To Haves

• At least 5 years of direct people leadership experience managing network, telecommunications, or infrastructure engineering teams.
• Experience supporting large integrated healthcare systems, academic medical centers, or other highly regulated enterprise environments.
• Experience managing infrastructure projects across multiple facilities, hospitals, and remote locations.
• Demonstrated success leading organizational growth initiatives, facility expansions, technology standardization, mergers, and acquisitions.
• Strong background in ITIL service management, operational excellence, process improvement, and automation initiatives.
• Experience presenting technology strategy, business cases, and project updates to senior leadership and executive audiences.
• Industry certifications such as PMP, ITIL, CCNP/CCIE, CWNP, or equivalent leadership and technical credentials.

Responsibilities

• Set strategic direction for enterprise infrastructure and technologies in conjunction with Information Services leadership and organizational goals.
• Evaluate, recommend, and implement technologies and practices for cost-effective enterprise infrastructure management, including high-availability and disaster-recovery solutions.
• Review client requests for projects, production support, and new or updated software and hardware; determine technical requirements and coordinate implementation schedules and related departmental activities.
• Establish capacity, performance, availability, and recoverability requirements for strategic and departmental projects.
• Coordinate and evaluate technical staff work, prepare performance reviews, and project long-range staffing and budget requirements.
• Establish infrastructure policies, procedures, and service offerings.
• Establish and review capacity, availability, service continuity, change, and configuration management processes and procedures; propose and implement technologies and processes to improve process maturity.
• Ensure enterprise infrastructure is understood and documented.
• Lead planning, design, implementation, project management, and lifecycle management of network, voice, wireless, and telecommunications solutions across multiple facilities.
• Provide architecture governance, vendor management, capital planning, budgeting, and project portfolio management.
• Partner with clinical, operational, and Information Services leaders to align technology investments with organizational priorities.
• Drive continuous improvement, automation, AI-enabled tools, and adherence to healthcare technology best practices.
• Perform other duties as requested by the supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager