Manager, Network Engineering

Topgolf • Dallas, TX

2d

About The Position

The Manager, Network Engineering leads the network engineering team and manages the company-wide network and associated hardware and software. The role oversees network design across corporate locations and venues, evaluates and implements technologies, monitors network resources, provides Tier 3 troubleshooting support, and supplies telecommunications design expertise. It also manages vendor relationships, negotiates contracts, and contributes to the organization’s network and telecommunications strategy.

The manager leads technology professionals across operations, architecture, and engineering, providing guidance, coaching, and performance management while working toward team and department goals. The role coordinates with internal groups and third-party providers to maintain network performance, ensure appropriate network resources and security, respond to incidents, track incident metrics, and maintain accurate network architecture documentation.

Responsibilities

• Lead the network engineering team and manage the company-wide network and its associated hardware and software.
• Design the network across corporate locations and venues; evaluate and implement required technologies.
• Continuously monitor the network and associated resources, and provide Tier 3 troubleshooting support.
• Provide expertise in telecommunications design and capabilities.
• Manage vendors and third-party service providers, optimize solutions and support, and negotiate contracts.
• Help develop the organization’s network and telecommunications strategy.
• Manage technology professionals across operations, architecture, and engineering, including coaching, guidance, performance management, and achievement of team and department goals.
• Ensure appropriate network resources are available to support company systems, processes, and applications.
• Work with internal teams and third-party service providers to monitor network health and performance.
• Respond to incidents as needed, track incident metrics, and ensure monthly goals are met.
• Create and maintain company network architecture documentation and update it quarterly.
• Ensure network security follows company policies and work with the security team to ensure compliance.

Benefits

• Free play
• Half-price food
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) team member match
• Free mental well-being platform

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed