Engineering Manager - Network Health

Plaid•San Francisco, CA

About The Position

Plaid’s Network Health team protects Plaid and its network from fraud and abuse by building risk platforms and services for risk detection, mitigation, and resolution across Plaid products and applications. The Engineering Manager will lead a growing, technically focused team responsible for risk engineering. The role sets the team’s long-term strategy and roadmap, translates evolving fraud scenarios and business requirements into technical priorities, and drives execution with a high technical bar. The manager will develop engineers, partner closely with embedded data scientists and machine learning engineers, and remain hands-on with data and technology to identify trends and opportunities. This role is suited to a high-agency leader comfortable with ambiguity who wants to stay close to the work while shaping a critical team. Plaid’s mission is to unlock financial freedom for everyone and build a diverse team committed to a more equitable financial ecosystem. Plaid is an equal opportunity employer and provides reasonable accommodations during recruiting for candidates with disabilities. Plaid offers a comprehensive benefit plan, including medical, dental, vision, and 401(k). Additional compensation may include equity and/or commission, depending on the position offered. Pay depends on factors including role scope and responsibilities, experience, skills, and location.

Nice To Haves

8+ years of industry experience, including time as a Staff-level engineer before transitioning into management.
2+ years of engineering management experience.
A track record of setting strategy and executing roadmaps in ambiguous environments while navigating business, product, and technical tradeoffs.
Deep technical judgment in backend and data-intensive systems, with the ability to engage directly in architecture, system design, coding, and data analysis.
Experience in risk engineering, fraud detection, abuse prevention, trust and safety, or a related domain.
A track record of building and growing high-performing engineering teams.

Responsibilities

Lead a team of 5 engineers and 2 embedded data scientists, developing team members through clear goal setting, coaching, and feedback.
Drive the long-term Network Health strategy and roadmap in partnership with technical and product leaders across Plaid.
Uphold a high bar for technical quality and delivery velocity, leading by example.
Work hands-on with data and the technology stack to understand metrics, trends, and opportunities, and use those findings to guide technical decisions.