Network Infrastructure Engineer

Peckham • Lansing, MI

13h

About The Position

The Network Infrastructure Engineer supports Peckham’s enterprise-level network infrastructure as part of the IT Network Infrastructure and Data Center Support teams, with a focus on Local Area Networks (LAN). The role configures, monitors, and supports wired and wireless networks and data/voice communications, and troubleshoots network issues. It also manages support tickets, incidents, service requests, and problems through their full life cycle.

The engineer collaborates with IT and cross-functional teams to assess network requirements and develop solutions that improve connectivity and efficiency. The role includes maintaining documentation, policies, and procedures; performing routine audits of systems and software; and contributing to IT projects and initiatives. The position participates in after-hours support, project work, and on-call rotations as assigned.

The position operates in a professional office environment with standard lighting, temperature, and noise levels. Peckham describes its workplace as mission-driven and supportive, with an emphasis on inclusion, personal growth, flexibility, and employee wellbeing.

Requirements

• Bachelor’s degree in Information Technology or a related field, or an equivalent combination of education, industry certifications, and experience.
• 3–5 years of experience in an Information Technology field.
• 1–3 years of progressive experience with enterprise local area networking technologies.
• 1–3 years of hands-on experience with Cisco network routers, routing and switching protocols, network switches, and Cisco wireless technologies.
• Understanding of and hands-on experience with physical network routers, routing protocols, and network switch technologies.
• Analytical and troubleshooting skills to diagnose and resolve network issues effectively.
• Proficiency with network monitoring and management tools.
• Excellent verbal and written communication skills for conveying technical information to non-technical stakeholders.
• Strong attention to detail for accurate network configurations and documentation.
• Ability to accommodate a flexible work schedule, including nights and weekends.

Nice To Haves

• 1–3 years of programming experience, including Python and YANG/JSON/YAML.
• Cisco CCNA.

Responsibilities

• Collaborate with IT Network Infrastructure and Data Center Support teams to implement and support secure network, wireless, and data/voice communication systems.
• Configure, monitor, and support Peckham’s enterprise network infrastructure, with a focus on LAN.
• Apply knowledge of enterprise-level wired and wireless networking.
• Troubleshoot and resolve network issues.
• Support tickets and manage incidents, service requests, and problems through their full life cycle.
• Collaborate with cross-functional teams to assess network requirements and develop solutions that improve connectivity and efficiency.
• Document network configurations, processes, and procedures to support knowledge transfer and compliance with best practices.
• Adhere to change management and documentation processes.
• Update and maintain IT department policies and procedures.
• Perform routine audits of systems and software.
• Stay informed about current network technologies and hardware platforms and learn about emerging technologies and trends.
• Participate in after-hours support, project work, and on-call rotations as necessary and assigned.
• Participate in and support IT department projects and initiatives with other IT staff.

Benefits

• Supportive and flexible work environment.
• Holistic and rewarding work experiences tailored to employee needs, with an emphasis on wellbeing.
• Opportunities for growth, personal development, and meaningful impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level